Company Name:
Cynergi Cleaning and Support Services Ltd.
Headquarters:
Hertfordshire, UK
Industry:
Commercial Cleaning
Applications Replaced:
Sage
NetSuite Product:
NetSuite
NetSuite Helps Cut Time and Costs To Support Company's 150% Growth Goal
"NetSuite gives us a complete view of our business in real time, and we can now look at items such as P&L in much greater detail than ever before. It saves the leadership team huge amounts of time, time that we can better use to focus on growing our client base by 150% over the last three years."
—Cynergi
Results:
- Cynergi now has the ability to support 150% growth year on year over the next three years
- Greater invoice accuracy generates a saving in time equal to £1000 per month
- Company achieved software ROI within 5 months of full NetSuite implementation
- Administrative time for sales and marketing staff has been reduced by 50%
- Better access to more accurate customer data has helped Cynergi greatly improve its customer service
Challenges:
- Cynergi had difficulty supporting fast growth with its combination of limited business software and spreadsheets
- Accessing and reporting data was time-consuming and costly, which hindered monitoring and reporting growing volume of transactions
- Company didn't have coherent view of P&L, salary, and marketing data
- Queries against invoices were frequent and disruptive
Solution:
- Cynergi chose NetSuite over an upgrade of its Sage software
- NetSuite partner First Hosted helped with implementation
- Cynergi directors can now monitor the company's business performance in real time through a single viewpoint, and have 24/7 secure access to management information from remote locations
