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Home > Industries > Ecommerce > Web Site > Customer Acquisition & Marketing

Web Site
Online Forms

In order to sell to the customer, you first have to understand the customer. Online forms enable you to do exactly that—to gather visitor information and feedback on your Web site. For many ecommerce companies, however, building and analyzing forms has traditionally been a labor-intensive process that requires programming expertise.

With NetSuite, you can build and analyze forms without any programming. In fact, anyone in your organization can use the application to create basic contact forms, online order forms, evaluation forms, online surveys, event registrations and feedback forms. Additionally, you can manage and track your leads in a consistent way along each step of a sale.

Benefits:
  • Track, manage and analyze online forms within an easy-to-ease, fully integrated application.
  • Eliminate the costs and hassles typically associated with building and analyzing homegrown forms.
  • Create customized forms that reflect the unique look-and-feel of your Web site.


Features:
  • Create, manage and analyze a variety of forms, including contact forms, lead forms, online order forms, event registration forms and even surveys.
  • Create custom questions to ensure you receive the information you need. Customize forms with unique font colors, font types, and field colors.
  • Add and remove fields, or change required fields as needed.
  • Define how visitors may respond: required or optional, multiple-choice or fill-in-the-blank. Rules you define will route these submissions appropriately and create a customer record automatically.


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