SVP, Corporate Communications
Leading Creative Digital Agency Partners with NetSuite to Deliver End-to-End Omnichannel Commerce integrated with ERP, Order Management and CRM on a Single Platform
NETSUITE SUITEWORLD 2014, SAN JOSE, Calif.—May 13, 2014—NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that Group FMG and its wholly-owned subsidiary, Pod1, two leading creative digital agencies with a successful track record focusing on ecommerce, content and creative design implementations for such top global brands and retailers as Salvatore Ferragamo, DVF, Sears, Argos, Filofax Walgreens, Beauty.com, Random House, Tag Heuer, ASDA (Walmart), UR Powered, The Limited, Stuart Weitzman, Nanette Lepore, Net-a-Porter, Lord & Taylor, Uniqlo, and Staples, have embraced NetSuite SuiteCommerce for omnichannel commerce design and implementation services integrated with order management and CRM for B2C and B2B markets.
Group FMG sees an urgent need among retailers, manufacturers and distributors to evolve beyond disparate single-channel solutions to achieve a true omnichannel environment that meets customer expectations for a consistent, relevant experience across multiple channels and touchpoints. The firms, headquartered in New York with offices in London and Chennai, are expanding beyond their traditional focus on ecommerce-specific solutions to NetSuite's end-to-end ERP, OMS, CRM and cloud commerce platform.
Today's retail customers demand a seamless customer experience anywhere and anytime, regardless of the channel. Retailers, manufacturers and distributors have historically relied on channel-specific solutions that are supported by siloed applications for financials, point-of-sale (POS), CRM, inventory, and service and support, which make accomplishing omnichannel success a near impossibility. This hairball of disparate applications limits visibility into financials and customers, necessitates unproductive, manual work and limits scalability. NetSuite delivers the industry's only leading unified cloud solution to seamlessly connect every step of an omnichannel business, from ecommerce, POS and order management to merchandising, marketing, inventory, financials and customer service. With NetSuite's end-to-end software suite and single commerce platform, merchants are able to deliver more personalised and connected experiences, sell more products and drive customer satisfaction across multiple channels and touchpoints while streamlining operations, reducing costs and complexities and fuelling growth.
Group FMG / Pod1 are part of the NetSuite Commerce Agency Program, an alliance of leading creative digital agencies who are leveraging SuiteCommerce and the full NetSuite cloud offering for several key reasons:
End-to-end commerce platform. Unlike other solutions, NetSuite’s natively-integrated ERP and ecommerce brings intra- and extra-enterprise applications together into a single system of record to support a customer-centric commerce ecosystem that cuts across multiple channels so organisations don’t need to invest time and money into costly third-party integrations that introduce inefficiencies and potential points of failure.
Leading-edge ecommerce functionality. NetSuite SuiteCommerce delivers pixel-perfect design control, faceted search and navigation, advanced product imagery with mouseover zoom, searchandizing, dynamic merchandising and responsive design that enables a site to automatically adjust screen sizes and capabilities to different devices.
Scalability for rapid and global growth. NetSuite OneWorld gives organisations powerful and proven global business capabilities, with multi-currency conversions, built-in taxation compliance and global financial consolidation, while companies can run geo-specific and multi-lingual websites from a single NetSuite SuiteCommerce instance.
The strengthened partnership between Group FMG / Pod1 and NetSuite was announced today at SuiteWorld during a keynote by NetSuite CEO, Zach Nelson, joined on stage by Dilip Keshu, Group FMG CEO.
"The rapidly changing commerce landscape, rising customer expectations and the convergence of business models demand that companies take a deeper look at their infrastructure if they want to deliver a truly seamless omnichannel experience integrated with ERP, OMS and CRM systems with one book of record," said Mr. Keshu. "It is through a unified system like NetSuite that companies are able to integrate their various channels into a compelling, modern brand experience."
"Companies labouring with last-generation single-channel business models are losing out to more agile competitors that have figured out how to thrive in the new omnichannel world," said Mr. Nelson. "Group FMG and Pod1 are exceptional allies to NetSuite and to companies that want to meet fast-growing customer expectations and increase efficiency in the cloud."
Today, more than 20,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations as demonstrated in a recent Gartner study naming NetSuite as the fastest growing financial management software vendor on a global basis. NetSuite continues its success in delivering the best cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.
About Group FMG
Group FMG is a multi-channel creative design, content and commerce solutions company for leading advertising agencies and Fortune 1000 brands. The firm provides award winning ecommerce, design, digital marketing, and rich media solutions for print, mobile, tablet, interactive magazines, ebooks, catalogues, websites, digital shop fronts and more. Group FMG develops applications across all major channels—digital, social, mobile, advertising, packaging & POS, gaming, and broadcast—and integrates such solutions with analytics and consulting services from in-house data analysts, marketing consultants and brand strategists. Select Group FMG clients include: Sears, Staples, Boots, Harrods, Readers Digest, Disney, Random House, BBC, Beauty.com, Tag Heuer, Salvatore Ferragamo, Nanette Lepore, Net-a-Porter, and Sandals. The company is headquartered in New York, with offices in London and Chennai. For more information, please visit www.groupfmg.com or www.pod1.com
For more information about NetSuite, please visit www.netsuite.co.uk.
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