SVP, Corporate Communications

Deliveroo jumps on the NetSuite cloud wagon to gain agility and scalability for global expansion

Innovative Food Delivery Startup Goes Live on NetSuite OneWorld in Just Six Weeks, Managing Six Subsidiaries in Six Countries

LONDON—6 October 2015—NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that Deliveroo, the fast-growing, on-demand delivery service for high-quality restaurant meals, has implemented NetSuite OneWorld to fuel its growth. Deliveroo is using NetSuite OneWorld to manage mission-critical business processes at subsidiaries in the UK, France, Ireland, Belgium, Germany and The Netherlands, including global financial consolidation, inventory management, and multicurrency capabilities for the Euro and British pound. With NetSuite OneWorld, Deliveroo is now able to efficiently scale its business with a unified platform.

Fast-growing companies with aspirations for global expansion, public offerings and high valuations realise legacy, on-premise software and manual processes can only obstruct their efficiency, agility, and speed. NetSuite is becoming the business software of choice for these fast-growing companies as they continue to expand, both in the size and the complexity of their business. NetSuite delivers an agile, scalable and flexible cloud platform to allow these businesses to seamlessly manage their mission-critical business processes from ERP, to CRM to ecommerce—all within one unified system, giving them the ability to focus on innovation, grow, adapt to market changes and to launch into new markets rapidly. The growing list of these fast-growing companies includes public companies like Box, Commvault, Hortonworks, and Zendesk, and “unicorns” like DocuSign, Jawbone, MongoDB and Shazam.

Founded in London in 2012, Deliveroo achieved rapid success with a website and app that provides high quality food delivery from local restaurants and chains that don’t have a delivery service themselves. As the company expanded to other countries, it confronted challenges with managing subsidiaries and global financial consolidation with its existing software system. After a thorough software evaluation, Deliveroo selected NetSuite OneWorld.

“We’ve seen phenomenal growth in our business and, as we look to expand and transform the food delivery experience, we know NetSuite’s global capabilities will allow us to quickly and easily expand into new countries and take advantage of the ever increasing demand for food delivery services,” said Emma Whibley, Finance Director at Deliveroo. “We can grow with confidence knowing that OneWorld can meet the local language, currency and tax requirements, and we won’t have to make significant investments in infrastructure and IT.”

With support for 190 currencies, 19 languages and automated tax compliance in more than 100 countries, NetSuite OneWorld delivers the following key features and benefits to Deliveroo including:

  • Global financial consolidation that provides real-time visibility across all subsidiaries with one financial system of record.
  • Rapid deployment, allowing Deliveroo to quickly and easily add subsidiaries as it expands to new countries.
  • Real-time analytics and business intelligence with dashboards that provide Deliveroo with reporting and analytics tools to enable the company to better monitor, report and analyse subsidiary and country performance in real-time and drive informed business decisions.
  • Inventory management that provides visibility into delivery gear and restaurant packages at its central warehouses in London and offices around the world.

Today, more than 24,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-ready cloud business management suites of enterprise resource planning (ERP), customer relationship management (CRM), and ecommerce applications for businesses of all sizes. Many FORTUNE 100 companies rely on NetSuite to accelerate innovation and business transformation. NetSuite continues its success in delivering the best cloud business management suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud accelerates.

About Deliveroo
Deliveroo is an end-to-end food delivery service that brings high-quality local restaurant food to homes and offices through a proprietary technology and logistics platform. Founded in 2012 by William Shu and Greg Orlowski, the company delivers dishes from leading independents, such as Michelin-starred Trishna and Ollie Dabbous’s Barnyard, to high-quality chain restaurants including Busaba Eathai, Gourmet Burger Kitchen, MEATLiquor and Wagamama. To date, Deliveroo has raised $100m from investors including Accel, Greenoaks Capital, Hoxton Ventures, Index Ventures and JamJar Investments.

Visit to find out more, or try their new app, which is free to download for iOS and comes with a number of new features, including location-based delivery tracking and new location search options:


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