Bloom & Grow Expedites Asia Pacific Expansion with NetSuite OneWorld


Bloom & Grow

Company

Bloom & Grow

Location

Hong Kong

Industry

Wholesale Distribution

Application Replaced

On-premise ERP Platform

Partners

Vantis

Location

Hong Kong

Other Applications Considered

MYOB, SAP

Solutions

NetSuite ERP
Inventory Management
NetSuite OneWorld


"NetSuite's complete and scalable cloud solution allows our business to access all of our core functions, wherever we happen to be in the world and in any currency—we could not run our business without it." Bloom &; Grow

Customer Success

  • NetSuite supplies a scalable cloud platform that supports rapid growth of Bloom &; Grow across Asia and Australia.
  • Bloom & Grow to manage its operations in real-time, with automated reporting and consolidated financials at its head office in Hong Kong and across five subsidiaries—in Singapore, Hong Kong, Malaysia, Australia and Mainland China.
  • Multi-currency conversion capabilities and built-in tax compliance for local countries help simplify and streamline international operations.
  • The deployment of NetSuite has been a morale booster for Bloom &; Grow’s staff, transformed efficiency and effectiveness across the organisation.
  • Monthly financial close time slashed from several weeks to a matter of days.
  • Anywhere, anytime access to finance, sales and customer data greatly improves productivity and decision-making.
  • An invoice can now be raised within three clicks versus its previous highly customised, complex and lengthy process.
  • NetSuite has eliminated the need for Bloom &; Grow to pay software developer expenses, and removed the requirement to buy servers, pay server hosting fees and manage a firewall.
  • New B2B website powered by NetSuite SuiteCommerce transformed content marketing capabilities and ensures customer satisfaction with real-time on-site stock availability.
  • Advanced Inventory Management provides Bloom &; Grow with enhanced and real-time insight that enabled the company to improve its stock turn and positively manage its cash flow.

Challenges

  • Bloom & Grow's previous ERP platform was hosted on servers in Hong Kong with VPN access from Bloom & Grow's other offices, which often had technical issues.
  • Previous system produced inconsistent data and the move to NetSuite has transformed data consistency, reporting and budget projections across the organisation.
  • Bloom & Grow personnel productivity suffered with frustrating and labourious business processes.
  • Previous environment was not conducive to mobile access and could not support Bloom & Grow's rapid growth.

Solution

  • Selected over solutions from MYOB and SAP, NetSuite had the flexibility, scalability, agility and speed of implementation that the company was looking for, as well as offering the cloud-based, ERP and multi-currency capable features that were essential to the organisation.
  • Bloom & Grow expects to use more NetSuite CRM capabilities and mobilise its sales teams across remote regions to process live sales orders on-site at customers’ retail stores.
  • NetSuite mobile app is especially valuable for remote and on-the-go business management and transactions.

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