The Chefs Toolbox Saves Hundreds of Thousands on IT and Accounting Costs With NetSuite


The Chefs Toolbox

Company

The Chefs Toolbox

Location

Sydney, Australia

Industry

Wholesale/Distribution

Applications Replaced

Microsoft Dynamics GP (Great Plains)

Solutions

NetSuite OneWorld


"We quickly realised just how deep NetSuite's functionality is, and how much we would benefit from the cloud-based delivery. NetSuite is powerful enough for us to enhance, refine, and grow with it." The Chefs Toolbox

Customer Success

  • Saving over $100,000 in server hardware, plus ongoing IT headcount.
  • Cut accountant billable hours in half due to NetSuite analytics and reporting .
  • NetSuite OneWorld seamlessly supports consolidated international analytics and reporting.
  • Majority of customisations now managed and implemented in-house, saving on consulting fees.

Challenges

  • Migration from startup software to Microsoft Dynamics GP failed after 12 months of significant investment.
  • Microsoft Dynamics GP provided virtually no usable reporting data.
  • Solving GP problems would require over $100,000 in hardware, plus additional IT headcount.
  • International business model required support for totally different sales models.
  • Chefs Toolbox sells through in-home parties in Australia and New Zealand, but retail distribution channels in US.

Solution

  • Chose NetSuite OneWorld over SAP BusinessOne.
  • NetSuite integrates with vertical-specific, in-home sales support software.
  • Both in-home and retail distribution sales models effortlessly supported.
  • NetSuite's extensive reporting delivers clear view of international inventory levels.
  • NetSuite rollout complete in just six weeks.

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