A leading designer and manufacturer of custom products for the electronics industry, Epec Engineered Technologies struggled with an Epicor Vantage on-premise solution that lacked deep customisation capability and presented problems with needless manual work and remote access. Epec also had difficulty integrating several manufacturing locations in Asia to get real-time data on order status and production location.
“We run our entire business through NetSuite, from design to manufacturing to managing vendors in Asia.” Ed McMahon, CEO, Epec Engineered Technologies
Epec chose NetSuite over SAP and Microsoft Dynamics GP as a system that could be customised to meet its unique workflows and business processes for its production of custom-built electronics products while also supplying end-to-end design and manufacturing capabilities including bills of materials inquiries and MRP for greater control over production.
NetSuite scaled with Epec as the company expanded its base of 5,000 customers around the world, including GE, Honeywell, Philips, Raytheon and Northrop Grumman; and allowed it to easily onboard 10 acquired companies while supporting anywhere, anytime work for new personnel.
Epec has extended direct NetSuite usage to four contract manufacturers in China, with third-party personnel updating work-in-progress information in NetSuite daily for visibility by headquarters. Two dozen other Asian manufacturers receive work orders through the system and communicate status back via email.