"NetSuite has been a big part of our growth from the start. The ability to make day-to-day decisions based on real-time data in NetSuite is absolutely fantastic."
Launching on NetSuite as a startup in 2007, Jaybird has grown exponentially, ranking #392 on the 2014 Inc. 5000 list of America’s fastest-growing private companies.
NetSuite provides scalability to handle surging order volumes and revenue growth of 1,194% between 2012-14 as Jaybird became the world’s No. 3 maker of wireless headphones.
With superior business efficiency and agility, Jaybird can focus resources on customer service and innovation, rolling out its new Reign fitness tracking wristband in 2014.
NetSuite scales to handle transactions across 60 countries with thousands of retail partners, including Best Buy, REI, Amazon, Apple and others.
Jaybird’s NetSuite SuiteCommerce direct-to-consumer website launched in October 2014 provides an immersive experience, helping Jaybird connect with enthusiasts.
Online conversion rate is up 30% since the website refresh, along with improved time on site and lower cart abandonment.
Jaybird is rolling out geo-specific websites for 10 global regions across Europe, Asia, Latin America and South America with multi-lingual and multi-currency capabilities, using a single SuiteCommerce instance.
In a next phase, Jaybird intends to roll out B2B ecommerce capabilities through SuiteCommerce as it deepens penetration into smaller independent retailers.
NetSuite CRM supplies a unified record of customer interactions for B2B sales force and B2C customer support.
In 2007, start-up Jaybird wanted an integrated ERP and ecommerce platform that could be rapidly implemented to help power growth.
Jaybird wanted to minimise business risk and capital costs with cloud business management.
Jaybird relies on NetSuite’s unified cloud solution to run core accounting, order management, inventory and warehousing, customer support and ecommerce.
Jaybird chose NetSuite after determining that the technology was “hands down” the best option for efficiency and rapid growth.
Anytime, anywhere data access in the cloud is ideal for Jaybird’s distributed environment, with its CEO in Australia, headquarters in Utah and engineering in the U.K.
Electronic data interchange (EDI) solution from NetSuite partner B2BGateway streamlines transactions with big box retailers.
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