Rags2Riches Lifts Filipino Artisans Out of Poverty with the Help of NetSuite





Manila, Philippines


Retail, Fashion

Applications Replaced

Intuit QuickBooks, manual paper-based processes




Phoenix Global Energy



"NetSuite has been a big part of the Rags2Riches effort to help our artisans lift themselves and their families out of poverty." Rags2Riches

Customer Success

  • Philippines-based social enterprise benefits with business fluidity and visibility in bringing locally made purses, wallets, totes, accessories and other goods to market.
  • NetSuite scope and efficiency has helped Rags2Riches expand its community of partner artisans, mostly economically disadvantaged women.
  • Scalable NetSuite solution supports rapid growth, including a 150% increase in revenue and a three-fold expansion of full-time staff between 2011 and 2012.
  • Cloud business management is a key enabler for Rags2Riches to build on the roots of its eco-ethical business begun in 2007, engaging women who crafted goods from scraps at a large Manila dumpsite.
  • Phase 2 will also expand international direct-to-consumer sales, complementing product sales at leading brick-and-mortar and digital retailers in the Philippines.
  • NetSuite Light Manufacturing module will help track work across decentralised artisan community and improve final assembly at quality assurance of up to 2,000 products a month at its central Manila workshop.


  • Rags2Riches needed a full-featured business solution as it outgrew its previous software and struggled with manual paper-based processes.
  • Lack of monitoring on raw materials, finished goods inventory and product-line profitability forced managers into guesswork business decisions.
  • Social enterprise could not afford to invest limited resources into a costly on-premise ERP system and employ IT personnel for ongoing maintenance and troubleshooting.


  • NetSuite.org corporate citizenship programme facilitated licencing of free and discounted NetSuite software to run core business processes, enable efficiency and drive growth.
  • NetSuite Solution Provider partner PGE provides implementation and optimisation services to help Rags2Riches make the most of NetSuite.
  • Phase 2 implementation will build on success with new capabilities for more efficient order management, fulfilment and production, and expansion of B2C and B2B sales channels.

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