Recovery Healthcare Customer Success Story

NetSuite Helps Healthcare Company Grow 500% in 3 Years

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Company

Recovery Healthcare

Location

Dallas, Texas

Industry

Criminal Justice & Healthcare

Applications Replaced

QuickBooks

Solutions

NetSuite

"NetSuite allowed us to grow from 10 employees to 110 in 4 years, with financial control and visibility—something no other software product could do." Recovery Healthcare

Customer Success

Company has grown 500% in 3 years, while reducing administrative time and costs.
NetSuite's integrated cloud architecture, ease of use are saving 1 1/2 full-time administrator salaries over the previous system.
Remote access to real-time financial information is also saving Recovery Healthcare CPA costs of $600 monthly.
Integrated financial and customer information has helped the company boost its overdue receivables collection rate from 85% to 92%.
Monthly financial disclosure reports for bank investors are produced instantaneously; previously, the reports took 30 days for production and delivery.
Automated processing for credit cards and on-site cash payments have eliminated errors due to manual processes.

Challenges

Limited business software couldn't support Recovery Healthcare's substantial growth potential.
The need to manage 16 satellite offices in 3 states was wasting administrative time and slowing business processes.
Inability to take online payments risked billing errors, particularly in cash transactions.

Solution

Recovery healthcare chose NetSuite over server-based software because of the cost savings, and because of the ease of remote access via the cloud.
NetSuite user training took half the time of the previous system, even though the previous system had far less functionality.
NetSuite OneWorld's multi-subsidiary, multi-currency and other features will help the company embark on future plans to grow internationally.

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