The Philippines' Largest Sugar Producer Sweetens Its Bottom Line with NetSuite OneWorld

Roxas Holdings, Inc.


Roxas Holdings, Inc.


Makati City, Philippines


Agriculture (largest sugar producer in the Philippines)

"NetSuite has done a lot of great things for the company. Today, we can see revenues, expenses and transactions on a per-customer basis, on-demand and in real-time with summary-to-detail reporting. The insight we receive from NetSuite OneWorld, combined with the flexibility of the platform across our organisation, is helping us in developing a strong foundation for growth." Roxas Holdings, Inc.

Customer Success

  • NetSuite OneWorld has given the largest sugar producer in the Philippines real-time insights and reporting into finances and operations. The publicly-traded Roxas Holdings (RHI: PSEi: ROX) has markedly improved efficiency, visibility and decision-making since going live on NetSuite in October 2012.
  • Roxas Holdings uses OneWorld multi-entity management and financial consolidation capabilities to run three subsidiaries that operate two sugar mills, a sugar refinery and a bio-ethanol plant.
  • NetSuite’s cloud solution has enabled Roxas Holdings to realise significant and immediate costs savings by transitioning from its on-premise IT infrastructure.
  • Roxas Holdings uses NetSuite to forecast pricing and profitability amid pending reductions in sugar tariffs under the ASEAN Free Trade Agreement Common Preferential Treatment (AFTA-CEPT).
  • With 160 NetSuite users, Roxas Holdings has empowered management and staff with on-demand access to critical information for faster, more informed business decisions.
  • Roxas Holdings relies on NetSuite to support its sales processes of proposals, orders, deliveries, and customer invoicing and payments, as well as procurement of goods from suppliers.
  • In a next phase, NetSuite usage is being expanded for real-time inventory management and manufacturing, including milling 36,000 tons of sugarcane and production of over 100,000 liters of bio-ethanol from molasses per day.


  • Financial reporting in the previous system was complicated and time-consuming, providing poor visibility into financials across the operations of Roxas Holdings and its subsidiaries.
  • Complex on-premise IT infrastructure required labourious maintenance and hand-coding and didn't offer flexibility for change and growth.


  • On-time, on-budget implementation by CloudTech, the 2013 NetSuite APAC Solution Provider Partner of the Year, enabled Roxas Holdings to accelerate time to value.
  • SuiteCloud development platform enables Roxas Holdings to customise its business and manufacturing processes, enabling the Group to move millions of dollars of sugar through the system.
  • A separate instance of NetSuite is in place to support the Group's social arm, Roxas Foundation, Inc.—as a grantee of the corporate citizenship programme.

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