Leather Goods Retailer Saddles Up with NetSuite


Saddleback Leather

Company

Saddleback Leather

Location

San Antonio, Calif.

Industry

Retail, Fashion

Applications Replaced

QuickBooks, Excel, Salesforce.com

Solutions

NetSuite OneWorld
Inventory Management
CRM
Warehousing/Distribution
Marketing


“Because of the functionality inherent in NetSuite, we're able to do things we could never do before.” Saddleback Leather

Customer Success

  • Saddleback Leather has netted double-digit year-over-year revenue growth since implementing NetSuite in 2011 to replace QuickBooks, Excel and Salesforce.com.
  • NetSuite OneWorld supports financial consolidation, multi-currency transactions and local tax compliance with wholly-owned product manufacturing subsidiary in Mexico.
  • Multi-subsidiary management capabilities in NetSuite OneWorld enable management of three related business entities under a single virtual parent.
  • Real-time, on-demand visibility into critical business metrics enables hands-on management and greater responsiveness to challenges and opportunities.
  • Saddleback Leather saves two employees previously required for inventory forecasting with SuiteApp solution from NetSuite partner Valogix.
  • Inventory volumes have been reduced 25% with joint NetSuite/Valogix solution.

Challenges

  • Previous solution was difficult to manage and scale.
  • Lack of cross-departmental visibility into key business metrics and excessive time wasted on manual data entry and manipulation.

Solution

  • NetSuite was selected as an integrated cloud solution for order and inventory management, financials, CRM, warehousing and distribution.
  • NetSuite OneWorld deployed to manage Mexico-based manufacturing operation with financial consolidation, multi-currency transactions and local tax compliance.
  • Merchant gateway SuiteApp solution from NetSuite partner CyberSource streamlines and secures ecommerce transactions.
  • The NetSuite platform enabled Saddleback to fully integrate a mission-focused business called www.Love41.com into the slipstream of its other subsidiaries.

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