Telco Solution Provider SLA Mobile Grows Global Business with NetSuite OneWorld and SRP

SLA Mobile


SLA Mobile


Belfast, Northern Ireland


Professional Services, Software

"NetSuite has transformed how we do our day-to-day work and ultimately improves our overall business performance. It's an extremely important tool for our growth." SLA Mobile

Customer Success

  • NetSuite delivers an integrated solution for global financials; CRM and professional services automation (PSA) for the global solution provider that helps mobile telecom operators maximise revenue.
  • SLA Mobile has dramatically improved business efficiency and visibility since replacing unintegrated software solutions.
  • Revenue from consulting services and software sales has increased 15% in SLA Mobile's first year on NetSuite.
  • NetSuite OneWorld global business management solution enables faster, more accurate financial consolidation across subsidiaries in the U.K. and Malaysia, compared to manual l work in the past.
  • SLA Mobile saves one day a month of manual work by automating multi-currency transactions in the Euro and currencies of the U.S., Australia, New Zealand, Kuwait, Qatar and other nations.
  • NetSuite provides SLA Mobile with the business agility to rapidly expand its customer base in Europe, the Middle East, Asia and Australia.
  • NetSuite Services Resource Planning (SRP) gives nearly 40 SLA consultants a centralised solution for global services engagements.
  • Natively integrated with financials, SRP provides SLA Mobile with critical project management and accounting, resource optimisation, and time and expense management for services work.
  • SLA Mobile has real-time visibility into per-project profitability with SRP, with on-demand reporting of budget vs. actuals, variance analysis and more.
  • The team is saving one day a week in manual data work with consolidated customer and financial information accessible through NetSuite CRM.
  • SLA Mobile has reduced its monthly financial close time by up to four days with NetSuite, compared to previous manual processes.


  • Multiple unintegrated software systems resulted in poor visibility into key business metrics and delays in reporting and execution.
  • Finance managers, consultants and sales personnel spent valuable time importing and exporting data across disparate systems.
  • Previous software environment lacked built-in functionality for global business, requiring time-consuming workarounds.


  • After a thorough evaluation of competing solutions, SLA Mobile selected NetSuite as its solution for choice to improve its efficiency, visibility and agility for growth.
  • OneWorld global business management solution was viewed as ideal as the company pursues growth in international markets.
  • On-demand mobile access through the NetSuite cloud enables SLA Mobile personnel to engage with the system from anywhere in the world.

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