NetSuite Helps Transport Management Solutions Overcome its Barriers to Growth, Reduces Complexity

Transport Management Solutions


Transport Management Solutions


Sydney, Australia



Applications Replaced:

MYOB, SugarCRM, Talcasoft

"The productivity benefits we've seen with NetSuite have been fantastic. A task that used to take days can now be done in an hour." Transport Management Solutions

Customer Success

  • Productivity has soared 75 percent since NetSuite was implemented in October 2011 at the diversified transport brokering, warehousing and fulfilment, and packaging products company.
  • Transport Management Solutions (TMS) has averaged 23 percent year-over-year revenue growth since upgrading from unintegrated MYOB and SugarCRM systems in October 2011.
  • NetSuite provides the flexibility TMS requires to enable them to grow and manage a diversified and multi-location business, with facilities in Sydney, Melbourne, Brisbane and Perth.
  • TMS has gained the agility to broaden its business into outsourced labour and services and international shipping through partners.
  • NetSuite CRM has enabled TMS to drive new business development and effective account management that improves customer satisfaction.
  • TMS is avoiding the expense of two full-time personnel in purchasing and fulfilment required with an alternative approach.
  • TMS has reduced its monthly financial close time from a week to one day.
  • Bank reconciliation processes that took up to 1½ days are now accomplished in a couple of hours.
  • NetSuite Fixed Assets module automates amortisation and depreciation calculations that previously required labour-intensive spreadsheet work.


  • MYOB lacked the flexibility that TMS needed for growth, with limitations in speed, number of users and customisation capability.
  • TMS personnel productivity suffered with the need for manual double data-entry across MYOB and SugarCRM.
  • Previous environment was not conducive to mobile access and could not be readily customised to TMS' needs.


  • Selected over Microsoft Dynamics GP and Sage, NetSuite offered the best value and broadest range of functionality in a unified system.
  • NetSuite mobile app is especially valuable for remote and on-the-go business management and transactions.
  • TMS is moving its website to NetSuite SuiteCommerce from Joomla for its packaging and consumables business for greater functionality, workflow automation and native integration with its NetSuite back end.

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