WaterFilters.Net Customer Success Story

WaterFilters.NET Gains a ‘Perfect Storm’ of Scalability, Efficiency and Affordability with NetSuite

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Company

WaterFilters.NET

Location

Zumbrota, Minn.

Industry

Ecommerce Retail

QuickBooks, Tradepoint

Solutions

NetSuite
NetSuite OneWorld
CRM
Inventory Management
Order Management

"We’ve seen a 600 percent revenue increase in the past three years, and we could not have efficiently fulfiled those orders without a system like NetSuite in place." WaterFilters.NET

Customer Success

NetSuite scalability and ease of use supports WaterFilters.NET’s rapid multi-channel growth, with a 600% revenue gain between the years 2010–2013.
A unified data set and synchronised business processes in the cloud has given WaterFilters.NET the flexibility and mobility to achieve its goals.
Real-time monitoring of sales, costs and profitability enables the company to better grow its business and make informed decisions.
NetSuite seamlessly handles both B2B and B2C orders placed across multiple channels, including websites, call centres and B2B account management.
NetSuite Inventory Management supplies real-time visibility into over 10,000 SKUs stocked at WaterFilters.NET's warehouse and distribution centre—helping speed fulfilment.
NetSuite CRM supplies a consolidated view across more than a million B2B and B2C customers across the world to improve sales effectiveness and service.
NetSuite OneWorld multi-entity management capabilities enable simplified financial consolidation across separate wholesale and retail business units.

Challenges

Previous systems lacked the scalability and efficiency to support the company's strategies for growth and promote safe, sustainable water usage across the world.
WaterFilters.NET struggled to manage diverse elements of its payroll processes through disparate data sets that needed consolidation.

Solution

NetSuite selected as an efficient, low-maintenance platform to help the company channel resources into making a difference in the world by promoting water education and charitable donations.
WaterFilters.NET partners with water charities including charity:water, a grantee of the NetSuite.org corporate citizenship programme, to charitably support the nonprofit's work in developing nations.
Integration solution implemented from NetSuite partner Celigo to link NetSuite financials, inventory and order management to several ecommerce sites, including www.waterfilters.net, www.fridgefilters.com and www.instapureusa.com.

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