Professional Services: Professional Services (OPS) Operations

At NetSuite, Inc., our vision is to support small and midsized companies by providing the market's leading integrated, online business application for CRM, ERP and Web commerce. With products such as NetSuite, NetCRM and NetERP, we already meet the needs of over 7,500 customers worldwide. And as an industry leader, we value the uniqueness, creativity and innovation each employee brings, whether in the areas of engineering, sales, marketing, operations, customer advocacy, IT, or corporate resources. Our employees drive our vision and make our success possible.

Picture yourself building a successful career at NetSuite—working alongside other talented, driven individuals, and helping the burgeoning small-to-midsized market achieve its goals. At NetSuite we believe in ONE SYSTEM. NO LIMITS. If you would like to be part of an organization where there are NO LIMITS, please submit your resume to jobs@netsuite.com

Job Description:
The PS Operations role will be responsible for managing the operations of a professional services team growing to over 100 consultants this year. Reporting directly to the Vice President of Services, the successful candidate will manage all aspects of day to day operations, including:

• Utilization and backlog reporting
• Time tracking adherence
• Resource allocation and staffing
• Contract management
• Vendor relationships

The PS Operations roles must have a passion analytics and reporting, and be able to work in a fast paced, growing environment.This position is located in our San Mateo, CA office and travel is expected to be minimal.

Qualifications:
Candidates for the PS Operations role should have many of the following qualifications:

• 3 to 5 years experience in a services or sales operations role
• Superior data analytics skills
• Incredible attention to detail and accuracy
• Expert knowledge of Microsoft Excel.   Knowledge of other business intelligence software such as Crystal Reports also valuable