Oracle NetSuite Corporate Communications
Senior Director, Global Communications
The Inside Store Ranked No. 2 Fastest-Growing E-tailer on the List
Industry-leading Internet Retailer Magazine Ranks Top E-tailers Based on 2005 Revenues
San Mateo, CA—June 6, 2006—NetSuite, Inc., the leader in on-demand business software suites, today announced that three of NetSuite's Ecommerce customers — The Inside Store, Rock Bottom Golf and Toolfetch — have made the Internet Retailer Top 500 Guide according to rankings by industry-leading publication Internet Retailer. And among the three listed, one NetSuite Ecommerce customer, The Inside Store, ranked as the No. 2 fastest-growing company on the list with 478 percent growth year over year (2004 to 2005). The Top 500 showcases America's 500 largest Web retailers based on their 2005 ecommerce sales. These three companies are among NetSuite's 2,000+ Ecommerce customers who are realizing unprecedented growth with NetSuite.
"With the right technology and infrastructure, the Internet continues to make the size and location of a company irrelevant when it comes to ecommerce," said Zach Nelson, CEO of NetSuite. "Clearly, the quality of the buying and service experience — not the size of the merchant — defines winners and losers. NetSuite is proud to recognise our Ecommerce customers who were named part of the Internet Retailer 500."
Today, most e-tailers use several software systems to run their online business — one for accounting, one for inventory and warehousing management, one for shipping, one for customer service and support and one for online transaction. As a result, the customer experience is greatly degraded as information must be re-entered in multiple systems, causing errors and delays in servicing buyers. With more than 2,000 small and mid-sized companies using NetSuite to deliver an integrated online selling experience to customers, NetSuite is the only ecommerce system built to manage multi-channel ecommerce, tightly integrating the accounting, warehouse, marketing, and support departments. Features in NetSuite Ecommerce such as Google Keyword-to-Purchase Tracking, search engine optimisation tools and multi-channel selling are key to enable small Internet retailers to compete with multi-million dollar Internet retailing giants. NetSuite Ecommerce also allows Internet retailers to go beyond traditional multi-channel selling to tap into any online channel and maximise their exposure on the Web with an easy export of their products into comparison shopping engines such as Google's Froogle, eBay's Shopping.com, Shopzilla (BizRate) and NexTag. For more information about NetSuite Ecommerce visit www.netsuite.co.uk/ecommerce2006
The Internet Retailer 500 is an exclusive ranking of America's 500 largest Web retailers based on 2005 online sales. Now in its third year, it's the definitive ranking and analysis of e-tailers that account for two-thirds of all Internet sales in the U.S. (Source: Internet Retailer Top 500 Guide). To view the complete list, visit http://www.internetretailer.com/top500/list.asp
The details of the three chosen NetSuite ecommerce customers include:
The Inside Store, New York, NY (www.theinsidestore.com) — Being a fast growing company, The Inside Store is a $5 million online retailer of home furnishings, home fixtures and accents. The company's focus is on selling higher-end interior fixtures and some outdoor products to Baby Boomers. The site carries about 100,000 products in categories such as bath, kitchen, hardware, décor and outdoors.
"Relying on a robust, scalable ecommerce platform like NetSuite has allowed The Inside Store to focus our energy on growing our business and continuously seeking new opportunities to expand," said Eli Katz, founder of The Inside Store.
Rock Bottom Golf, Suffolk, VA (www.rockbottomgolf.com) — Rock Bottom Golf is one of the top discount golf retailers in the world. Its core philosophy is to provide golfers with incredible deals on top quality golf equipment, shipping it quickly and providing great service. A key to Rock Bottom's success is leveraging technology and then passing the savings to the customer.
"We're saving $100,000 a year using NetSuite," says Todd Rath, chief operating officer at Rock Bottom Golf. "It's a hosted environment, so we don't have to worry about managing servers or maintaining systems. It also allows us to scale. We can grow without having to add new systems or upgrade the ones we have."
Toolfetch, New York, NY (www.toolfetch.com) — Toolfetch is one of the largest ecommerce companies focused on the construction supply industry, offering a wide variety of high-end construction equipment and supplies to industry professionals across the world. Toolfetch has partnerships with over 200 manufacturers and represents over 15,000 products from top brands. To keep up with ever-changing products and requests from customers, Toolfetch adds products to its offerings every day.
"Before, we never had CRM as part of our ecommerce system. Now, NetSuite gives us useful features to help us keep in contact with our existing customers, which is a great benefit for our sales staff," said Andrew Brown, Toolfetch co-founder. "Sales reps no longer have to fish through several individual systems; they have the ability to follow up with their clients with much more ease."