In today's fiercely competitive market, companies must be adept at analysing data in order to spot sales trends and do product analysis. Companies need to ask key questions, such as: How many seconds did an online shopper spend looking at a particular item? What does a five-year history of that customer's purchases look like? What are the characteristics of the most profitable 10 percent of the company's customers?
But gathering countless factoids won't give any company a competitive advantage. In fact, the more information a company pours into typical business-intelligence packages, the more difficult, time-consuming, and expensive it becomes to do benchmarking and market study analysis.
To see a real payoff, organisations need to consolidate business intelligence data that is often segregated between divisions. That's the only way to get a single view of business operations.
To that end, NetSuite CRM+ offers pre-integrated, comprehensive and real-time business intelligence software solution that helps companies reach their top-line goals and fine-tune their business processes. Moreover, NetSuite CRM+ offers the ultimate flexibility, letting you mine business data from your database using ODBC tools, or your choice of business-intelligence software packages.
NetSuite CRM+ solution offers the following key business intelligence and analytics features:
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