Products Overview
Powerful Integration with Google Apps
Maximize your customer interactions by connecting NetSuite and Google Apps.
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NetSuite CRM+
Redefining What to Expect from CRM
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"The typical company deploying NetSuite increased sales productivity by 12.5%, and companies can expect to improve productivity by up to 20%."
—Nucleus Research
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"NetSuite has helped us increase our customer service and ultimately customer satisfaction."
— Innovise Software Division (UK)
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"With NetSuite our salespeople can deliver sales quotes that are impressively accurate. It helps provide our customers with truly professional service and to maximize efficiency."
— Guitar Center Pro
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• Drive sales productivity
• Elevate customer service
• Power marketing ROI
With NetSuite CRM+
Redefining What to Expect from an online CRM Solution
NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customisation, all in a single cloud CRM solution.
And unlike online typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management, partner management and marketing effectiveness capabilities as standard.
Key Benefits
- Clear visibility into sales, service and marketing performance
- Streamlines quote-to-order processes
- Elevates productivity with a 360-degree view of your customers
- Improves sales performance through forecasting, upsell and commission management
- Drives collaboration with partners
- Increases customer service productivity and reduces case resolution times
- Manage multinational sales and services organizations, with Global CRM.
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Sales Force Automation
Optimize sales processes with complete opportunity management, and get powerful tools to drive performance including sales forecasting, commission management, upsell management and more.
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Customer Service Management
Drive service with complete case and escalation management, and accelerate service with knowledge base management, customer self-service and more.
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Partner Relationship Management
Improve collaboration with partners through partner relationship management (PRM) that delivers joint marketing campaigns, joint lead management, partner commissions and order processing.
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Marketing Automation
Grow faster with almost unlimited customer segmentation and targeting capabilities, email marketing and true marketing program ROI analysis.
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Mobile
Comprehensive support for mobile devices—iPhone, iPad, BlackBerry or Windows Mobile—ensures that your employees can access NetSuite when and where they need it.
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CRM Analytics and Reporting
Fingertip access into sales, marketing and customer service information lets you measure and optimize performance—you even get back-office metrics for total business visibility.
Product Demo
