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Business
Intelligence & Analytics: NetSuite's Analytics
offer the next wave in business intelligence. This feature allows
you to analyse data across all departments and interpret the
information that's most important to you. In addition to our
analytic tools, you can use your favorite business intelligence
tools, including Business Objects, Cognos, Crystal, FRx, or
any software that supports ODBC, to access the database table
and extract data directly from NetSuite. |
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| BUSINESS INTELLIGENCE &
ANALYTICS FEATURES: |
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Real-time
Dashboards: With NetSuite
Real-time Dashboards, you can access more than
fifty pre-configured key performance indicators
and over thirty graphical reports showing your
trends over various periods. This includes key
information like pipeline metrics, sales, orders,
new cases, items sold and more. These indicators
can be set for various date ranges and compared
to previous timeframes.
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Customer
Segmentation: Advanced Search also includes
features for data mining and customer segmentation. The
Advanced Expression Builder allows you to create cross
analysis of customer purchase history, service patterns
and current pipeline activity using "and/or"
searches and exclusions through "not" phrases.
For example, you can view all customers who purchased
a given combination of products except one.
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Target
Group Creations:Target Group Creation enables
users to leverage customer purchase, case, opportunity
and transaction histories to create target groups, which
can then be used to run upsell and cross-sell campaigns.
As a result, you can identify customers who have purchased
a certain product, or have spent a certain amount of money
in a specific time period, and target them with special
offers.
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Saved
Searches Reporting: NetSuite's powerful ad
hoc query technology, called Advanced Search, allows for
analytic queries on the fly. Advanced Search provides
an easy interface to analyse customer profiles, purchase
histories and service logs. Plus, users can configure
group, count, sum, average, minimum and maximum values
of a result with just a few clicks. Users can also publish
any ad hoc report on the Real-time Dashboard for viewing
by the entire company.
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Report
Customisation: You can customise reports
by both content and layout. You also have the option to
add columns, filter the data and sort the resulting information.
For example, you can add another column for a running
total, or insert grand totals and subtotals as you need
them. In layout, you can change column headings, report
titles and the order of columns. You can also display
the data in graphical form, such as bar graphs or pie
charts.
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- Drill-down Capabilities
- Report E-mailing
- Customisation Tools & Tips
- Report Graphing
- Data Views for Third Parties
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