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Customer Relationship Management
NetSuite features web seminars for CRM to help you improve and grow your business. Select a web seminar that interests you below.
CRM Best Practices: How to Maximize Sales & Customer Relationships
Growing sales, effectively using marketing dollars and delivering world-class customer service are some of the keys to success for any business. But how do you best go about accomplishing those goals? What processes will you need in place and what systems can you leverage to get the most from your customer relationships? Join host Mini Peiris, Vice President of Product Marketing, NetSuite and companies that are using NetSuite across their core business operations and learn how to best manage your entire sales and marketing lifecycle, while optimizing all customer touch points.
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Running Your Business at the Speed of On-Demand: Software Breakthroughs for Managing Your Growing Company
Hear internationally recognized business management solution expert Bruce Richardson, Chief Research Officer of AMR Research, and Zach Nelson, CEO of NetSuite Inc., in a discussion about you why business software provided On-Demand has created a breakthrough for midsize businesses.
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The Great Debate: Standalone CRM vs. Integrated Business Management
Hear NetSuite SVP of Marketing Jay O'Connor and a panel of NetSuite customers including Advanced MD, Medalphlus and Case Central explore this great CRM debate. The discussion will explore the advantages and disadvantages of point solutions versus integrated suites, and share criteria to identify the best technology and CRM strategy for your company.
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Measurable ROI: The Holy Grail of Marketing
Do you know how effective your company's marketing is? Do you know the ROI of all your different marketing programs? The search is over: the Holy Grail of marketing is within reach. You can finally achieve true measurability and ROI of all marketing campaigns and activities-closed-loop marketing. Once a fantasy for marketers, it's now a reality. Join Jay O'Connor, SVP of Marketing at NetSuite, and NetSuite customers as they share with you "best practice" models for closed-loop marketing through the use of today's most cost effective e-marketing tools.
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Maximizing Profits through Effective Search Engine Advertising
Hear Chris Valle of Google, and NetSuite Sr.VP of Worldwide Marketing Jay O'Connor discuss why paid search engine advertising has been called the most important new development in advertising in decades, and companies in many industries find that it is the single most cost-effective way of driving new customers.
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Using Mobility to Maximize Sales and Responsiveness
Join Forrester analyst, Liz Herbert for a discussion on how Forrester Research utilizes mobile solutions and on-demand business software. Also hear from Jon Duncan, senior system engineer from Antenna Software, who will demonstrate how you can deliver the right information to the right employees at the right time — resulting in greater sales productivity and service quality.
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Full Contact Selling: Utilizing CRM Systems to Build High Value Relationships
Are you looking for a customized blueprint for sales success? Leverage the Full Contact Selling System — a sales system that fully integrates the three key areas of sales productivity: proven sales processes, the development of people skills, and the best practice use of CRM technology. Learn how to integrate your unique sales processes to take full advantage of NetSuite's powerful CRM applications for managing leads, opportunities and customer relationships
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Sales Benchmarking: The Keys to Outselling
Your Competition
Hear special guest sales guru Greg Alexander, Managing Director
of Sales Benchmarking Index (SBI), author of the book "Sales
Benchmarking: Data Driven Decision Making", and customer of
NetSuite review findings from SBI's research and discuss metrics
and best practices that can allow your company to take its sales
performance to the next level.
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CRM Best Practices
Hear leading Yankee Group CRM industry analyst Sheryl Kingstone
and Zach Nelson, CEO of NetSuite discuss why millions of mid-size
and small companies are realizing the strategic importance of automating
their sales and service teams and building a more customer-centric
organization.
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Fast-tracking Sales: SFA Tips for Sales
Success
Hear NetSuite and NetSuite customer Art Queenan, CRM Manager, at
EBSCO Publishing, discuss what makes for a successful sales team.
Learn the answers - which include good management, exceptional sales
tools, and a 360° view of the customer that persists over the
entire life-cycle of that customer.
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The Top 5 Reasons Customers Abandon
Salesforce.com
Hear Zach Nelson, CEO of NetSuite Inc., and a panel of former customers
of Salesforce.com for a discussion of "The Top 5 Reasons Customers
Abandon Salesforce.com" and why thousands of Salesforce.com
users have switched to NetSuite, the integrated business management
suite that includes CRM, Accounting/ERP and Ecommerce.
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