Oracle NetSuite today announced new AI innovations that will enable organisations in the UK to run their businesses more efficiently. The new AI agents and generative AI capabilities can help customers streamline data entry, boost productivity, detect financial exceptions, centralise the management and deployment of large language models, and drive better decision-making.

“Organisations in the UK are looking to AI to help them be more productive and do more with less, but knowing where to start can be overwhelming,” said Evan Goldberg, founder and executive vice president, Oracle NetSuite. “With our AI built in, not bolted on and by offering it at no additional cost, NetSuite is helping customers reduce the barrier to entry and quickly and easily benefit from the latest advancements to gain deeper insights and boost efficiency.”

The latest updates for UK customers include:

• Text Enhance for custom fields: Helps organisations improve the speed and accuracy of data entry with generative AI capabilities that leverage relevant company data to populate custom fields. Using Prompt Studio, administrators and developers can now configure AI-generated text suggestions in the intended format, tone, and creativity level for any custom text field in NetSuite to help improve data quality and enhance AI-assisted workflows.
• NetSuite Expert for SuiteAnswers: Helps organisations boost productivity and accelerate issue resolution by providing an AI agent that delivers tailored NetSuite guidance based on an extensive catalogue of NetSuite support resources. For example, users can ask how-to questions in natural language and the agent will analyse thousands of support articles to instantly deliver specific answers and actionable insights.
• NetSuite Financial Exception Management agent: Helps organisations increase efficiency and mitigate risk by automatically detecting and managing financial exceptions with agentic AI. As a result, customers can quickly assess situations, identify transactions that need to be investigated, get actionable insights, resolve issues ahead of the period close, and assist operational efficiency.
• Prompt Management API: Helps organisations simplify AI integrations and customisations by centralising the management and deployment of prompts used by large language models in NetSuite. By building on the generative AI platform capabilities in NetSuite, this new API enables customers and partners, including members of the SuiteCloud Developer Network (SDN) and NetSuite Alliance Partner Program, to programmatically control NetSuite Text Enhance prompts and actions and easily integrate generative AI features into SuiteApps or custom NetSuite solutions.
• NetSuite SuiteAnalytics Assistant: Helps organisations drive better decision-making and expand insights by enabling users to retrieve information from their workbooks and create reports and visualisations with SuiteAnalytics and generative AI via a natural language interface. For example, users can ask the assistant for reports on accounts payable ageing or the top five customers by balance and quickly receive generative AI-powered summaries and key takeaways.
• Generative AI for SuiteScript API: Helps organisations quickly introduce new AI-powered functionality and gain more value from the suite by enabling them to embed generative AI capabilities into NetSuite extensions and customisations. As a result, customers can quickly complement NetSuite’s out-of-the-box AI features with generative AI-powered capabilities to support their unique business needs.
• NetSuite Bill Capture: Helps organisations leverage AI and machine learning to automate the entire invoice capture process. Invoice record fields are automatically populated with the appropriate details, applying intelligent data recognition and learnings from previous vendor invoices to improve accuracy. For example, customers can eliminate manual data entry and tedious tasks like keying and coding invoices using AI/ML-based document object detection and optical character recognition (OCR).

About Oracle NetSuite

For more than 25 years, Oracle NetSuite has helped organizations of all sizes reach their goals faster and more efficiently. NetSuite provides an integrated business system with embedded AI that delivers powerful financial management, supply chain, customer experience, and HR capabilities. Relied on by more than customers in countries and dependent territories, NetSuite is the #1 cloud enterprise resource planning (ERP) solution.

Future Product Disclaimer

The preceding is intended to outline our general product direction. It is intended for information purposes only and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.

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Media Contact
Samuel Jamieson
NetSuite PR, EMEA
+44 (0)7468 752231
samuel.jamieson@oracle.com(opens in a new tab)