SuiteSuccess Services

Engineering Lifelong Customer Success

SuiteSuccess for Services Organisations

With NetSuite you can launch, run and grow your organisation with the #1 cloud ERP solution. NetSuite has a deep understanding of services organisations and the challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focused on four key areas:


Using our knowledge and experience, rapid implementation gets you up and running quickly while cloud delivery eliminates on-premise IT costs and automatic updates to ensure your software is version-free and always current.


With SuiteSuccess you don't just get software, you get the benefit of NetSuite's experience in the industry. We deliver complete solutions and leading practices that will take your services organisation to the next level.


The SuiteSuccess methodology delivers industry specific functionality, with hundreds of pre-built reports, value-driven dashboards and KPIs, developed from years of real-world use by thousands of people in similar roles across services companies.


Whether you're a startup or an established business, NetSuite enables your team to stay agile and flexible using one unified business management suite, that grows with you at every stage, anywhere in the world.

Get all the details in our SuiteSuccess for Services solution brief

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Project Accounting

Roles: Project Manager, Services Manager, Financial Controller, A/R Manager, Revenue Manager

Improve your cash flow and eliminate revenue leakage with efficient, automated, project billing and revenue recognition software.

Project Management

Roles: Project Manager, Services Manager, Resource Manager, Financial Controller

Effectively and accurately plan and organise projects, estimate and analyse key metrics, and collaborate in real-time with NetSuite’s project management software.

Resource Management

Roles: Resource Manager, Project Manager, Services Manager

NetSuite’s resource management software enables businesses to match the best resource for the project based on skills, experience and availability, to deliver the best possible client experience from a global bench across multiple geographies.

Timesheet & Expense Management

Roles: Project Resources, Project Manager, Services Manager, Resource Manager

NetSuite simplifies logging and approving time & expenses, helping managers capture the right information to meet both the project’s and business’s needs.


NetSuite delivers a unified and phased pathway to enable our customers to succeed and scale their businesses. This begins with ensuring services companies have a real-time view into business performance and the metrics that matter, building a critical foundation that automates finance and accounting processes.

From there, services companies can synchronise complex billing and revenue management flows, automate subscription and renewal processes, and prepare for international expansion after which, the focus turns to strategies that help you maximise lifetime customer value, such as leveraging predictive analytics, maximising upsell opportunities and reducing costs.

Ready on day one

With SuiteSuccess, we deliver pre-defined user dashboards that are specific to your role and developed from our years of experience with services companies just like yours. There’s no waiting to get started. Your business is ready to grow from the start.

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