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SuiteSuccess for Software


Engineering Lifelong Customer Success

SuiteSuccess for Software/Internet Companies

With NetSuite you can run and grow your business with the #1 cloud ERP solution. Leveraging from vast experience in the software and technology sector, NetSuite has developed SuiteSuccess, a new methodology that enables your NetSuite system to be up and running immediately, focusing on four key areas:

RAPID, EFFICIENT IMPLEMENTATION

Using our knowledge and experience, rapid implementation gets you up and running quickly while cloud delivery eliminates on-premise IT costs and automatic updates to ensure your software is version-free and always current.

LEADING INDUSTRY PRACTICES

SuiteSuccess incorporates our own experience running on NetSuite, as a software company ourselves. Designed using leading software industry practices and thousands of cloud ERP implementations, NetSuite is the trusted #1 cloud ERP solution.

TAILORED DELIVERY

The SuiteSuccess methodology delivers industry specific functionality, with hundreds of pre-built reports, value-driven dashboards and KPIs, developed from years of real-world use by thousands of people in similar roles across software and technology companies.

GROWTH AND EXPANSION

Whether you’re a startup or an established business, NetSuite enables your team to stay agile and flexible using one unified business management suite, that grows with you at every stage, anywhere in the world.

Want to find out more? Download our SuiteSuccess for Software solution brief

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Benefits

NetSuite delivers a unified and phased pathway to enable our customers to succeed and scale their businesses. This begins with ensuring software companies have a real-time view into business performance and the metrics that matter, building a critical foundation that automates finance and accounting processes.

From there, software companies can synchronise complex billing and revenue management flows, automate subscription and renewal processes, and prepare for international expansion after which, the focus turns to strategies that help you maximise lifetime customer value, such as leveraging predictive analytics, maximising upsell opportunities and reducing costs.

BUSINESS VISIBILITY

  • 360° visibility and actionable insights increased by up to 80%
  • Reporting time and resources reduced by 40% to 55%

FINANCIAL MANAGEMENT

  • Time to close financial books reduced 45% to 70%
  • Audit completion and support time reduced 25% to 40%

IT MANAGEMENT

  • IT support costs reduced 40% to 65%
  • Business continuity costs reduced 45% to 65%

Ready on day one

With SuiteSuccess, we deliver pre-defined user dashboards that are specific to your role and developed from our years of experience with software companies just like yours. There’s no waiting to get started. Your business is ready to grow from the start.

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