International Spices Finds Its Recipe for Success with NetSuite

International Spices


International Spices


Fremont, Neb.


Distribution, Manufacturing

Applications Replaced

Microsoft Dynamics GP (Great Plains), Sage CRM


Inventory Management
Work Orders and Assemblies

"NetSuite has been such a dramatic improvement for us. I can't figure why any mid-sized business wouldn't go with a cloud ERP model. It's one of the best decisions we've ever made." International Spices

Customer Success

  • Custom spice blender and distributor increased revenue 50% in its first three years on NetSuite without adding administrative staff.
  • International Spices has dramatically improved end-to-end processes, from production assemblies to sales to more than 400 restaurants and food manufacturers across 3,000 locations.
  • Customised and centralised reporting capabilities enable International Spices to eliminate redundancies and increase visibility for better business decisions.
  • Equipping remote sales staff with NetSuite CRM on iPhones enables real-time information access and eliminates dozens of phone calls salespeople used to make to the office.
  • NetSuite Work Orders and Assemblies streamlines production of custom blended orders at 67,000-square-foot warehouse and production facility, handling 10 million pounds of raw material a year.
  • Monthly financial close time has been reduced from four days to one day with NetSuite.
  • Inventory visibility, alerting and landed cost tracking enables company to maintain optimal stock levels and minimise costs.
  • Lead-to-order-to-cash cycle has been simplified and accelerated with real-time control, visibility and automation, eliminating previous manual processes.
  • System of record documentation supports International Spice's compliance with Safe Quality Food Institute standards and FDA regulations.
  • Custom searches have helped to cut the mock recall process has been cut from a couple of days to two hours.
  • International Spices uses NetSuite SuiteCommerce for its online store, accepting orders from both businesses and consumers.


  • Lack of integration between Microsoft Dynamics GP and Sage CRM forced International Spices into time-consuming double data-entry and hurt information accessibility for sales personnel.
  • Lack of customisation capability in previous solutions introduced limitations and inflexibility in adapting to specific needs.
  • On-premise infrastructure presented frequent hardware and networking problems that required troubleshooting by a costly third-party IT consultant.


  • NetSuite's fully integrated financial, CRM, inventory and manufacturing capabilities in a cloud offering were ideal for International Spices' needs.
  • NetSuite customisation capability has been a "game changer" that enables International Spices to easily tailor the solution to specific processes.
  • Move to cloud ERP enabled International Spices to eliminate three on-premise servers.
  • Solutions from NetSuite partners Box for document management and Celigo for calendar integration round out cloud ERP environment.

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