NetSuite's solutions meet your needs with the following capabilities:

• Complete Customer Records that provide a full view into all customer documents, contracts, as well as all interactions with the services team, billing department and sales division.
• Real-time Information to track costs and hours, enabling you to maximise profitability on specific jobs and clients.
• Integrated Time and Billing that allow employees to bill time and expenses to clients and jobs.
• One-Click Approval to reduce billing paperwork, as well as the time to final payment.
• File Cabinet Storage to make all documents, proposals, contracts and briefs more accessible.
• Customer Centres that offer self-service portals, giving customers and vendors a complete view into projects and billing history, along with the ability to make payments online 24/7.

With NetSuite, you receive immediate and long-term benefits:

• Improve the client relationship and respond more quickly to changing needs with a complete customer history.
• Increase customer satisfaction with a 24/7 Customer Centre that offers a knowledge base, frequently asked questions, and online payment capability.
• Spend less time administrating the client relationship, and more time responding to changing needs.
• Gain better visibility into project details and manage your client relationships more effectively.