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Consolidation
in the retail industry means that you have to work even
harder to differentiate your business. That's why improving
customer service is key to success. Knowing who is buying
what and which promotions are successful—and then
using that data to shape strategic decisions—can
help you streamline your business and increase your
profits.
NetSuite's
solutions meet your needs with the following capabilities:
- Real-time Dashboards
that give you a full view into sales, inventory
and more.
- Marketing Automation
to target your customer base with upsell campaigns
and promotions based on complete records, including
purchase history, buying patterns, or service
incidents . You can also track the effectiveness
of various promotions in real time, maximising
the effectiveness of each campaign on the fly.
Inventory management including: serialised inventory;
customer–specific–pricing; multiple
units of measure; matrix items; bar coding;
pick, pack, ship capability; and drop shipment.
- Inventory management with
support for serialised inventory, customer–specific
pricing, multiple units of measure, matrix items,
bar coding, pick, pack, ship capability, and
drop shipment.
- FedEx® Shipping Integration and UPS OnLine® Shipping
Tools for faster, more direct shipping
and tracking.
- Integrated Ecommerce
to extend services and drive revenue through
online marketing, sales and order management.
Seamless integration with customer relationship
management (CRM) and enterprise resource planning
(ERP) enables you to manage all your business
processes with one powerful software suite.
- Customer and Vendor Centres
that provide customers and vendors with
self-service portals to check the status of
orders, and conduct customer-specific order
management and financial transactions 24/7.
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With NetSuite,
you receive immediate and long-term benefits:
- Increase revenues and improve customer relationships
by using complete customer records to create
highly targeted offers and promotions.
- Increase margins, improve visibility and
order tracking with advanced inventory management
and integrated UPS shipping.
- Grow your business and extend your service
offerings with leading CRM, Web presence and
Ecommerce tools.
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Ecommerce Integration.
Have you considered an ecommerce solution that integrates your web store with inventory, accounting, sales and support offering a personalised web experience without the costly resources? Hear directly from NetSuite CEO Zach Nelson and NetSuite customers Leslie Raymond, Director of Internet Services at Davis Anderson, and CEO John Doyle of Jubilee Chocolates discuss their reasons for choosing NetSuite's ecommerce solution and how they benefit daily from our one system. |
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| Customer Success Stories |
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Afloral.com
"NetSuite's all-in-one solution has provided us with efficiencies that
have allowed us to successfully grow."
—Sue Bonfiglio, Office Manager |
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BLUW
"With NetSuite we must have saved in excess of
£50,000 in computer hardware and infrastructure alone — and at least as much again in salaries and fees for maintenance and support. It makes no commercial sense for BLUW to own major infrastructural computer equipment."
—Ian Harkin, Financial Director |
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Cartridge World
"NetSuite allows us to think, act, and work as a single company
worldwide."
—Steven L. Yeffa, President |
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Casalife
"Not only did NetSuite have the features and the integration we needed, but its efficiency translated into savings. NetSuite lets us work with half the staff we'd otherwise need."
—Mark Beukers, Partner |
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Discount Two-Way Radio
"NetSuite has reduced our IT costs by more than 70 percent."
—Alex Thompson, IT Director |
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Distribution Video & Audio
"We went from the most expensive piece of software on the planet
[SAP] down to nothing ... But we knew that we had to get on a single
system, and that's where NetSuite came in."
—Brad Kugler, CEO |
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DOMIN-8 Enterprise Solutions
"As an investor-backed, high-growth company with fairly complex international operations, we needed a comprehensive solution, and we are very comfortable with the depth and power NetSuite OneWorld provides."
—Tom Thistleton, COO |
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ECO
"NetSuite is the perfect fit for us. It continually helps us to optimize workflow and thereby improve our efficiency and raise customer standards. We are able to provide faster response times with fewer errors — and reduce our own administrative costs at the same time."
— Roy Loh, Business Development Manager |
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Full Source
"What we pay for NetSuite is far less than we would pay just to have several IT people come in here and try to hook up and manage a different solution."
—Jim Graham, CEO |
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GetGeared
"NetSuite provides us with better reporting than I was used to in all the
FTSE 100 companies I've worked in."
—Georg Braun, Managing Director |
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House of Antique Hardware
"NetSuite has been fundamental in our ability to grow from a garagebased Internet start-up to a healthy business poised for growth to the next level."
—Tim Iburg, Operations Manager |
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Intermountain Soft Water
"The dashboard is my favorite thing about NetSuite. I am always on the
road, but never far from all our key business indicators."
—Greg Reyneke, General Manager |
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Jollibee Foods Corporation
"If we used a platform like Oracle worldwide, it would require significant
capital investment and a lot of resources, including a large IT team to
implement and maintain the system in each country. NetSuite provides all
the capabilities we need internally."
—Ysmael Baysa, CFO |
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Market Share
"Our average sale had been taking five to six minutes but we are now
down to a 90-second process."
—Chris Corcoran, President |
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Mavrik
Jewelry
"Choosing NetSuite Small Business as our ecommerce
platform was one of the smartest business decision
I have ever made."
—Igal Alon, Owner |
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Mountz Incorporated
"We now base our business processes on NetSuite's best practices. We
spend less time trying to keep our systems up to date and more time
looking forward to where we want the business to go in the future."
—Gregg Johnson, CFO |
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Racing Collectables Club of America (RCCA)
"NetSuite has been a key component of our strategy as we branch out
to expand our Web store and trackside presence."
—Barb Zok, Director of Sales |
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Ridout Plastics Co. Inc.
"One of my goals is trying to keep things simple. NetSuite is a very
powerful tool that allows us to focus on our business from all points.
We can easily customize to make it fit our specific business model
without having a full time IT position—much less the drama of
computer servers. NetSuite allows us to be an excellent customer
service company that just happens to sell plastic."
—Elliott Rabin, President |
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Rococo Chocolates
"With a growing business you want to keep your head above water and be able to look for which direction to take … [With NetSuite] I now have time to concentrate on real business matters. At the end of the day I just close my PC down and go home without worrying about anything else."
—Gerry Kerins, Financial Controller |
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Romanicos Chocolate
"NetSuite offered me a much more integrated system than Salesforce.com. It was far more complete, handling not just CRM, but ecommerce and financials. NetSuite was perfect for my purposes."
—Alejandra Bigai, Owner |
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Smashbox Cosmetics
"Everything from the web store to the shipping dock is in synch now.
We can look at daily reports that show orders, shipment, customer
service issues, and so on. We can see if inventory is low for a certain
product, and order more on the spot."
—Luigi Raffo, Manager of Ecommerce Development and Operations |
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The Natural Baby
Resource
"NetSuite has become a core tool in all our business transactions and
we really couldn't function without it!"
—Collette Keenan, Marketing Manager |
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The New Release
"NetSuite has helped us streamline the basics. Now we are positioned to
focus on process improvement and automation, and we finally have a
system that supports our aggressive growth strategy."
—Tracy Terrell, CTO |
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TireVan
"NetSuite is a powerful platform that has dramatically improved the cost, timeliness and accuracy of TireVan's order management process. Equally essential to our success was choosing Daston to complete the customization necessary for TireVan to capture full value from NetSuite."
—Phil Pifer, President & CEO
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TUYO
"We had limited resources and time that needed to be used wisely in
order to develop our business in the planned schedule. NetSuite's
flexibility and out-of-the-box capabilities allowed us to focus on other
aspects of our startup business without sacrificing the final product.
It has been a cornerstone for our quick and successful launch."
—Oswaldo Trava, Co-Founder, |
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Vintage King Audio
"We would not have been able to growth like this without NetSuite or something very much like it. And in the years we've been with NetSuite, it's obvious that its employees are passionate about the product and the direction it's headed."
—Andrew Nehra, CEO |
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Wrigleyville Sports
"We can sell online, in the store, or over the phone, and NetSuite handles everything on the front end and back end in one system."
—Trey Carlstrom, Co-Owner |
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ZENN Motor Co.
"We have used NetSuite for over 3 years and have been very pleased
with its stability—it has never been down ...Also, we avoid the need
to spend at least $60,000 a year by not hiring IT staff."
—Larry Schreiner, CFO |
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