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Consolidation
in the retail industry means that you have to work even
harder to differentiate your business. That's why improving
customer service is key to success. Knowing who is buying
what and which promotions are successful—and then
using that data to shape strategic decisions—can
help you streamline your business and increase your
profits.
NetSuite's
solutions meet your needs with the following capabilities:
- Real-time Dashboards
that give you a full view into sales, inventory
and more.
- Marketing Automation
to target your customer base with upsell campaigns
and promotions based on complete records, including
purchase history, buying patterns, or service
incidents . You can also track the effectiveness
of various promotions in real time, maximising
the effectiveness of each campaign on the fly.
Inventory management including: serialised inventory;
customer–specific–pricing; multiple
units of measure; matrix items; bar coding;
pick, pack, ship capability; and drop shipment.
- Inventory management with
support for serialised inventory, customer–specific
pricing, multiple units of measure, matrix items,
bar coding, pick, pack, ship capability, and
drop shipment.
- FedEx® Shipping Integration and UPS OnLine® Shipping
Tools for faster, more direct shipping
and tracking.
- Integrated Ecommerce
to extend services and drive revenue through
online marketing, sales and order management.
Seamless integration with customer relationship
management (CRM) and enterprise resource planning
(ERP) enables you to manage all your business
processes with one powerful software suite.
- Customer and Vendor Centres
that provide customers and vendors with
self-service portals to check the status of
orders, and conduct customer-specific order
management and financial transactions 24/7.
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With NetSuite,
you receive immediate and long-term benefits:
- Increase revenues and improve customer relationships
by using complete customer records to create
highly targeted offers and promotions.
- Increase margins, improve visibility and
order tracking with advanced inventory management
and integrated UPS shipping.
- Grow your business and extend your service
offerings with leading CRM, Web presence and
Ecommerce tools.
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Ecommerce Integration.
Have you considered an ecommerce solution that integrates your web store with inventory, accounting, sales and support offering a personalised web experience without the costly resources? Hear directly from NetSuite CEO Zach Nelson and NetSuite customers Leslie Raymond, Director of Internet Services at Davis Anderson, and CEO John Doyle of Jubilee Chocolates discuss their reasons for choosing NetSuite's ecommerce solution and how they benefit daily from our one system. |
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| Customer Success Stories |
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BLUW
"With NetSuite we must have saved in excess of
£50,000 in computer hardware and infrastructure alone — and at least as much again in salaries and fees for maintenance and support. It makes no commercial sense for BLUW to own major infrastructural computer equipment."
—Ian Harkin, Financial Director |
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Cartridge World
"NetSuite allows us to think, act, and work as a single company
worldwide."
—Steven L. Yeffa, President |
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Casalife
"Not only did NetSuite have the features and the integration we needed, but its efficiency translated into savings. NetSuite lets us work with half the staff we'd otherwise need."
—Mark Beukers, Partner |
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Distribution Video & Audio
"We went from the most expensive piece of software on the planet [SAP] down to nothing ... But we knew that we had to get on a single system, and that's where NetSuite came in."
—Brad Kugler, CEO |
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DOD Marketing Inc.
"Both the implementation timeframe and the cost made NetSuite our best choice. If we had gone with another system, it would have taken twice as long to implement, and we didn't have the luxury of waiting."
—Metin Ozkuzey, President |
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DOMIN-8 Enterprise Solutions
"As an investor-backed, high-growth company with fairly complex international operations, we needed a comprehensive solution, and we are very comfortable with the depth and power NetSuite OneWorld provides."
—Tom Thistleton, COO |
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ECO
"NetSuite is the perfect fit for us. It continually helps us to optimize workflow and thereby improve our efficiency and raise customer standards. We are able to provide faster response times with fewer errors — and reduce our own administrative costs at the same time."
—� Roy Loh, Business Development Manager |
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Full Source
"What we pay for NetSuite is far less than we would pay just to have several IT people come in here and try to hook up and manage a different solution."
—Jim Graham, CEO |
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TireVan
"NetSuite is a powerful platform that has dramatically improved the cost, timeliness and accuracy of TireVan�s order management process. Equally essential to our success was choosing Daston to complete the customization necessary for TireVan to capture full value from NetSuite."
—Phil Pifer, President & CEO
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Mavrik
Jewelry
"Choosing NetSuite Small Business as our ecommerce
platform was one of the smartest business decision
I have ever made."
—Igal Alon, Owner |
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Novak Conversions Inc.
"We make a change in one place, and NetSuite changes it everywhere. It is the repository for all our data. It is the center of our business."
—Eric Forsberg, Vice President |
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Rococo Chocolates
"With a growing business you want to keep your head above water and be able to look for which direction to take … [With NetSuite] I now have time to concentrate on real business matters. At the end of the day I just close my PC down and go home without worrying about anything else."
—Gerry Kerins, Financial Controller |
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Romanicos Chocolate
"NetSuite offered me a much more integrated system than Salesforce.com. It was far more complete, handling not just CRM, but ecommerce and financials. NetSuite was perfect for my purposes."
—Alejandra Bigai, Owner |
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Small Concept
"Bottom-line: with OnSite's POS solution and NetSuite, I am a true multi-channel retailer running on one integrated platform — accounting, ecommerce, CRM, point-of-sale and peace of mind with an IT staff of zero."
—Chuck Utterback, Owner |
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Sunset Companies
"I can send [my customers] a personalized e-mail showing the products purchased, date purchased and any information I need. It's all stored in their accounting records in NetSuite."
—Chris Corcoran, President |
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Vintage King Audio
"We would not have been able to growth like this without NetSuite or something very much like it. And in the years we've been with NetSuite, it's obvious that its employees are passionate about the product and the direction it's headed."
—Andrew Nehra, CEO |
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Wrigleyville Sports
"NetSuite was the fresh, updated product we were looking for to run our business."
—Trey Carlstrom, Co-Owner |
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