Revant Optics Achieves Vision for Growth with NetSuite


Revant Optics

Company

Revant Optics

Location

Portland, Ore.

Industry

Retail

Applications Replaced

QuickBooks


"NetSuite is a great platform for high-growth companies. Having all our information on sales, inventory, orders, fulfilment and customers on one platform has been extremely valuable." Revant Optics

Customer Success

  • NetSuite provides a scalable, integrated cloud platform for fast-growing online retailer of affordable aftermarket lenses for high-end sunglasses from Oakley, Ray-Ban, Spy Optic, Costa Sunglasses and Rudy Project.
  • Revenue is up 65% in first 10 months on NetSuite for Revant Optics, named to the 2014 Inc. 500 List of America’s Fast-Growing Private Companies.
  • NetSuite OneWorld delivers multi-currency conversion capabilities that enable Revant Optics to transact in the Euro, British pound, Australian and Canadian dollars and other currencies.
  • Product information management capabilities in NetSuite help Revant Optics streamline product listings on eBay and Amazon U.S. and international marketplaces.
  • Company is saving dozens of hours a week in finance, order processing and CRM with automation in the NetSuite solution.
  • Reporting on details of cross-channel sales is up to three times faster with NetSuite compared to previous manual processes.
  • NetSuite order management scales to accommodate more than 15,000 transactions a month across multiple channels to customers around the world.
  • Revant Optics has expanded its number of SKUs from 700 to 1,700 while on NetSuite.
  • Revant Optics relies on NetSuite to streamline fulfilment of customer orders through a third-party logistics provider (3PL) partner.
  • NetSuite CRM supplies a history of all customer interactions used to support targeted email marketing that drives additional revenue.
  • NetSuite CRM also enables Revant Optics to improve customer service response and effectiveness without adding additional staff.

Challenges

  • High order volumes at Revant Optics had pushed QuickBooks to the limits of its transaction processing capacity.
  • Use of Excel for inventory management was inexact and time-consuming, and couldn’t scale as order and SKU volumes grew.
  • Company had limited visibility into sales by channel, including third-party online marketplaces like Amazon and eBay.

Solution

  • After an evaluation against Sage MAS 90 and QuickBooks Enterprise, Revant Optics selected NetSuite as a platform for growth across new channels and international markets.
  • Solution from NetSuite partner ChannelAdvisor, natively integrated with NetSuite, gives Revant new speed and flexibility in managing online marketplace listings and sales.
  • Cloud-based architect supports remote work and avoids the cost and complexity of in-house software, servers and IT personnel.

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