"NetSuite is a great platform for high-growth companies. Having all
our information on sales, inventory, orders, fulfilment and customers on one platform has been
extremely valuable."
Revant Optics
Customer Success
NetSuite provides a scalable, integrated cloud platform for fast-growing online retailer of
affordable aftermarket lenses for high-end sunglasses from Oakley, Ray-Ban, Spy Optic, Costa
Sunglasses and Rudy Project.
Revenue is up 65% in first 10 months on NetSuite for Revant Optics, named to the 2014 Inc.
500 List of America’s Fast-Growing Private Companies.
NetSuite OneWorld delivers multi-currency conversion
capabilities that enable Revant Optics to transact in the Euro, British pound, Australian
and Canadian dollars and other currencies.
Product information management capabilities in NetSuite help Revant Optics streamline
product listings on eBay and Amazon U.S. and international marketplaces.
Company is saving dozens of hours a week in finance, order processing and CRM with
automation in the NetSuite solution.
Reporting on details of cross-channel sales is up to three times faster with NetSuite
compared to previous manual processes.
NetSuite order management scales to accommodate more than
15,000 transactions a month across multiple channels to customers around the world.
Revant Optics has expanded its number of SKUs from 700 to 1,700 while on NetSuite.
Revant Optics relies on NetSuite to streamline fulfilment of customer orders through a
third-party logistics provider (3PL) partner.
NetSuite CRM supplies a history of all customer
interactions used to support targeted email marketing that drives additional revenue.
NetSuite CRM also enables Revant Optics to improve customer service response and
effectiveness without adding additional staff.
Challenges
High order volumes at Revant Optics had pushed QuickBooks to the limits of its transaction
processing capacity.
Use of Excel for inventory management was inexact and time-consuming, and couldn’t scale as
order and SKU volumes grew.
Company had limited visibility into sales by channel, including third-party online
marketplaces like Amazon and eBay.
Solution
After an evaluation against Sage MAS 90 and QuickBooks Enterprise, Revant Optics selected
NetSuite as a platform for growth across new channels and international markets.
Solution from NetSuite partner ChannelAdvisor, natively integrated with NetSuite, gives
Revant new speed and flexibility in managing online marketplace listings and sales.
Cloud-based architect supports remote work and avoids the cost and complexity of in-house
software, servers and IT personnel.
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