Jive Software Orchestrates Global Growth and Agility with NetSuite OneWorld

Jive Software


Jive Software


Palo Alto, Calif.



Applications Replaced

QuickBooks, Excel

"NetSuite allows us to adapt to constant, fast-paced change in the business because it is so highly customisable. For a company growing as fast as we are, that’s critical." Jive Software

Customer Success

  • Leading provider of cloud-based enterprise collaboration software has grown revenue more than 3x since adopting NetSuite in 2010, to $145.8 million in 2013.
  • Jive has quadrupled its workforce in four years while expanding its global base of customers to about 900, including, Thomson Reuters, T-Mobile, Verizon, and EMC.
  • NetSuite financial transparency and controls were instrumental in enabling Jive to prepare for and execute an IPO in late 2011.
  • The NetSuite OneWorld global business solution streamlines global financial consolidation and intercompany eliminations across 10 Jive subsidiaries around the world.
  • Jive leverages OneWorld for multi-currency transactions in more than 12 currencies, including those of Australia, Singapore, Israel, England, Hong Kong and Sweden, as well as the Euro.
  • NetSuite revenue recognition capabilities have streamlined Jive’s handling of diverse revenue streams such as subscription licencing and professional services.
  • NetSuite’s rich customisation capability and cloud agility has been vital in enabling Jive to adapt rapidly to changing business needs.
  • NetSuite Financial Planning, powered by NetSuite partner Adaptive Insights, has given Jive new control and visibility in budgeting, forecasting and planning.
  • NetSuite OpenAir professional services automation (PSA) supplies project billing and time and expense management, integrated with NetSuite ERP.


  • Jive needed a flexible, scalable ERP solution to handle increasing business complexity and fulfil its objectives for growth, new market entries and acquisitions.
  • The fast-growing company required a reliable system of record for financial reporting to support plans for an IPO and operation as a public company.
  • Disjointed processes and reliance on QuickBooks and Excel resulted in labour-intensive manual work and provided little to no visibility into key metrics.


  • Phased implementation approach and incremental iterations have enabled Jive to scale NetSuite to its changing needs.
  • The SuiteCloud Development Platform supplies rich customisation capability that Jive uses to tailor NetSuite to its unique business needs and quickly adapt to changing requirements.
  • Jive rounds out its cloud environment with complementary solutions from NetSuite partners: Avalara for sales tax automation, Adaptive Insights for budgeting and forecasting, and Dell Boomi to integrate NetSuite with a Salesforce CRM system.

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