NetSuite ERP for Retail

Take your retail business to the next level with NetSuite cloud retail management software. Retailers today face the challenge of managing multiple sales channels, fluctuating stock, and rising customer expectations. NetSuite’s cloud ERP empowers thousands of retail businesses with streamlined operations and smarter inventory management.

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Why NetSuite ERP for retail?

Retailers are challenged with juggling multiple sales channels, dynamic inventory demands, and rising customer expectations. NetSuite helps thousands of retail businesses overcome these and other hurdles with a powerful, cloud-based ERP solution. Designed for omnichannel success, NetSuite brings real-time visibility into financials, inventory management, sales data, and customer insights together in one platform. AI capabilities support smarter forecasting, faster decision-making, and greater operational efficiency. With NetSuite, retailers gain the agility to adapt quickly, optimise stock levels, and consistently deliver superior shopping experiences—all from a single solution.

Unified retail solution

Manage your entire retail operation with NetSuite’s cloud-based platform. Access NetSuite anytime, anywhere, thanks to Oracle’s secure and reliable infrastructure. Join thousands of retailers worldwide that confidently grow and scale their businesses on this trusted, all-in-one system.

Omnichannel inventory and order management

Legacy systems can’t keep up with today’s pace. Deliver excellent shopping experiences online and in-store with NetSuite’s cloud-based platform. Gain real-time visibility into inventory levels across multiple locations and sales channels while benefiting from automated recommendations to help optimise stock availability and accelerate order fulfilment.

Automated financials and real-time reporting

Simplify your accounting processes, improve cash flow visibility, and access real-time financial data to support informed, data-driven decisions and boost overall profitability.

NetSuite Retail ERP product features

NetSuite ERP offers a fully integrated, end-to-end retail management solution featuring omnichannel inventory control, optimised supply chain workflows, and ecommerce integrations—both native and through trusted partners. With advanced personalisation tools, NetSuite helps retailers deliver consistent, engaging customer experiences across all sales channels, driving growth, and operational efficiency.

#1 AI Cloud ERP

Leverage NetSuite’s AI technology to automate processes, generate effective communications, interpret data, identify patterns and anomalies, and make quicker, better informed decisions.

Text Enhance: AI-driven solution for producing and refining written content.
NetSuite Expert: Effortlessly access help and support information.
NetSuite Prompt Studio: Personalise prompts at the record and field level for enhanced user workflows.
SuiteScript Generative AI API: Extend NetSuite with bespoke AI-powered personalisation.
Narrative Reporting: Create AI-generated narratives and explanations to clarify reporting insights.

Financial management

Simplify your financial operations with automated revenue recognition, intelligent inventory costing supporting up to seven valuation methods, automated accounts payable and receivable, and comprehensive multilocation financial reporting. Improve your cash flow visibility and comply with tax and accounting standards.

Automate revenue recognition for complex pricing models
Manage multiple currencies and entities across global subsidiaries
Reduce manual data entry with integrated accounts payable and receivable
Generate real-time, customisable financial reports

Inventory management

Take full control of your stock across warehouses, retail outlets, and online sales platforms. Minimise overstocking and stockouts with automated fulfilment processes and smarter replenishment based on real-time data and demand forecasting.

Real-time stock visibility across all channels and locations
Automated order handling to avoid fulfilment delays
Advanced forecasting tools to improve inventory planning
Track products with lot and serial number traceability

Customer experience

Unify your digital and physical retail operations through a single, cloud-based platform. Connect your web store, high street shops, and major marketplaces like Amazon and eBay with consistent inventory, pricing, and order management across every sales channel.

Native integration with platforms such as Shopify, Amazon, and eBay
Real-time inventory syncing across all online and in-store channels
Unified pricing and promotional strategies across locations
Centralised order management for a consistent customer experience

CRM

Unlock the power of your customer data to create meaningful, personalised experiences that drive loyalty. With a complete view of each customer, your teams can deliver targeted marketing, relevant product recommendations, and tailored sales strategies that convert.

Gain a full customer profile including purchase history, preferences, and engagement
Automate marketing campaigns triggered by customer behaviour
Offer personalised product recommendations based on shopping patterns
Segment customers for more effective, tailored communications and promotions

Business intelligence

Turn your retail data into actionable insights with real-time dashboards, custom reports, and advanced analytics. Monitor performance across sales, inventory, and customer behaviour to make informed decisions that fuel growth and efficiency.

Interactive dashboards with real-time performance tracking and KPI customisation
In-depth analytics across sales trends, inventory turnover, and customer insights
Predictive analytics to anticipate demand and identify future trends
Automated alerts and data-driven recommendations to support strategic planning
Benchmark 360: Compare your performance against similar-size businesses

Warehouse management

Optimise warehouse operations with tools designed to improve inventory accuracy, simplify workflows, and enhance visibility. Empower your warehouse staff with mobile access to real-time data and intuitive WMS dashboards for efficient fulfilment and stock handling.

Warehouse management with handheld devices
End-to-end inventory control: Receiving, putaway, picking, packing, and shipping
Smart Count inventory counting with handhelds for real-time accuracy
Ship Central: Centralised processing for faster, error-free fulfilment
Quality control through configurable Inventory Inspections

Global business management

Used in more than countries and dependent territories, NetSuite OneWorld enables companies to manage multiple subsidiaries, business units, and legal entities from a single ERP.

Support for 27 languages and 190 currencies makes it easy to work with customers and suppliers around the world, while country-specific configurations help provide compliance with local accounting, tax, and regulatory requirements. Get real-time visibility into operational and financial performance while standardising core processes, managing risk, and controlling costs at all levels of the organisation.

Learn how AI-powered ERP helps you to manage
your omnichannel retail business better

Free Product Tour

NetSuite Text Enhance has tightened up our product descriptions. The tone of voice is spot-on for our brand and incredibly accurate, consistently producing customer-ready content.

Jack Lewis, Founder, Sowvital

NetSuite retail ERP customer stories

Cox & Cox capitalises on homeware and ecommerce boom.

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The Cheeky Panda manages Financials, Inventory, and Sustainability efforts across 25 countries with NetSuite.

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Home decor innovator Lick manages rapid growth with NetSuite.

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Paysend uses NetSuite to grow its cross-border payments business.

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Challenges NetSuite retail ERP solves

Limited supply chain visibility. Get real-time insight into inventory across all sales channels—store, warehouse, or online. NetSuite’s unified tracking helps you optimise stock, avoid overstocking or stockouts, and boost supply chain efficiency from end to end.
Disconnected selling channels. Eliminate silos between stores, e-commerce, and marketplaces. NetSuite unifies all sales channels, synchronising inventory, pricing, and orders for a seamless omnichannel retail experience—all managed from a single platform.
Reaching new customers. Expand your reach to consumers or businesses with NetSuite’s flexible platform. Manage production, sales, fulfilment, and customer relationships in one system—whether you sell direct or manufacture your own products.
Complex financial management and reporting. NetSuite provides robust tools for budgeting, multicurrency management, account reconciliation, real-time reporting, and financial consolidation—helping reduce errors, improve cash flow, and simplify compliance.