Professional services management illustration

What Is Professional Services Management ?

Professional services management software brings the processes firms use to sell, plan, deliver, bill and account for client work together. By connecting business operations, firms replace fragmented workflows with a single view of projects, people, revenue and profitability.

Connect Delivery, Finance and Resources in One Platform

One view of services

Professional services firms depend on people, projects and accurate financial information. NetSuite connects project activity with company financials, so organisations use real-time data, track project profitability and respond earlier when costs, schedules or revenue move off plan.

Zigzag Thumbnail

NetSuite Professional Services Management Software features

Manage the services lifecycle on a unified cloud platform, with capabilities that connect operational delivery to financial performance.

Project management

Plan and manage project tasks, schedules, budgets and status while maintaining an up-to-date view of project performance.

Project management screen

Resource management

Plan, schedule and allocate people to work based on project needs, helping firms put the right resources on the right projects.

Resource management screen

Time and expense management

Capture project time and expenses for costing, billing and project performance analysis.

Time and expense management screen

Project accounting and profitability

Connect project activity with financials for accurate accounting, billing and reporting on project costs, revenue and margins.

Project accounting and profitability screen

Flexible billing and revenue recognition

Support services models including time and materials, fixed-fee, milestone-based, recurring and percentage-complete approaches, while automating billing and revenue processes.

Flexible billing and revenue recognition screen

CRM and lead-to-project visibility

Connect customer and opportunity information with project delivery to support a consistent lead-to-cash process.

CRM and lead-to-project visibility screen

Real-time dashboards and analytics

View project, resource and financial KPIs together to track trends, margins, forecasts and performance.

Real-time dashboards and analytics screen

AI-assisted project summaries

Use SuiteProjects Pro to generate project status summaries from live report data, then review the summaries for accuracy before sharing them.

AI-assisted project summaries screen

Multi-entity and global management

Consolidate financial information across subsidiaries, locations and currencies to support international professional services organisations as they grow.

Multi-entity and global management screen
CTA Thumbnail

Learn how ERP can improve your business

Free Product Tour
Quote Thumbnail

NetSuite allowed us to standardise our work processes in a single global platform, providing us with consolidated analysis of our operation in real-time, thus helping more efficient decision-making.

Daniel Cuelho
Finance Manager, Axialent Global SL

NetSuite Professional Services Management Software benefits

Benefits Thumbnail
  • Improve project profitability. Connect project delivery with financial data to see costs, revenue and margins to identify issues earlier and focus on profitable work.
  • Increase operational efficiency. Automate workflows and reduce duplicate data entry, spreadsheet-based processes and reconciliation across finance, delivery and resource planning.
  • Make faster, better-informed decisions. Use real-time dashboards and analytics to monitor project, resource and financial performance and act on developing trends.
  • Optimise resource utilisation. Improve visibility into capacity, skills, assignments and project demand so teams can plan staffing more effectively and reduce delays.
  • Simplify complex billing and revenue processes. Automate billing and revenue recognition across a range of contract and delivery models, reducing manual effort and supporting stronger financial control.
  • Adapt to new services models. Support fixed-fee, milestone, subscription and other evolving approaches as firms respond to growing demand for predictable, measurable outcomes.

Challenges NetSuite Professional Services Management Software solves

Challenges Thumbnail
  • Disconnected systems and manual workflows. Fragmented tools across finance, delivery and resource planning can create duplicate work, inconsistent data and slow decisions. NetSuite unifies core services processes and data.
  • Limited visibility into project profitability. Scattered or delayed project and resource metrics make it difficult to protect margins. Real-time reporting connects delivery activity with costs, revenue and profitability.
  • Revenue and compliance complexity. Growing contract volumes, multiple billing methods, revenue recognition and multi-entity operations can add friction and risk. Automated financial processes improve consistency, visibility and control.
  • Resource and talent constraints. Growth can outpace resource planning and make projects harder to staff. Connected resource and project information helps teams match capacity to demand and improve utilisation.
  • Project delivery at scale. Spreadsheet-led project management makes it harder to standardise delivery and identify issues early. Shared project status, tasks, budgets and performance data help teams manage more engagements.
  • Changing client expectations. As firms move beyond billable-hour models towards fixed-fee, value-based and outcome-linked work, they need clearer visibility into service costs, revenues, forecasts and delivery performance.

SuiteSuccess – Your proven path to success

Leveraging more than 25 years of experience working with tens of thousands of organisations, across all industries and business sizes, our SuiteSuccess customer lifecycle methodology helps customers transform their business. It starts by building an AI-powered, integrated business suite with industry-specific solutions. Then we engage with your business to ensure that we’re addressing your specific needs and guiding you along the way on how to best consume and optimise NetSuite to solve challenges of today and the future. This approach helps ensure customers experience faster time-to-value, better ROI, and greater employee adoption.

Learn more
Pricing Thumbnail

How much does NetSuite Professional Services Management Software cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual fee. Your licence is made up of three main components: core platform, optional modules and number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users. That’s the beauty of cloud software.

Contact NetSuite Now

Resources

Please note that some capabilities described on this page require partner integrations.