Samuel Jamieson

Oracle NetSuite EMEA Communications
+44 (0) 7468 752231

NetSuite and NetSuite's CRM Software Selected by ISM as Winners of SMB Software Award

For Seventh Consecutive Year NetSuite Receives Product Recognition from ISM

SAN MATEO, Calif.—May 8, 2008—NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites, today announced that NetSuite CRM and NetSuite were selected by ISM Inc., Customer Relationship Management (CRM) and Contact Centre strategic advisors, for its Top 15 CRM Small & Medium Business Software Award for 2008. This marks the seventh consecutive year NetSuite has received product awards from ISM. NetSuite offers Accounting / Enterprise Resource Planning (ERP), Ecommerce and Customer Relationship Management (CRM) software for small and midsized businesses and divisions of large companies. For more information about this award please visit

NetSuite CRM and NetSuite were chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 s election criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features.

"NetSuite is to be praised for obtaining the Top 15 honor as ISM's software selection process is strenuous and comprehensive," said Barton Goldenberg, president, ISM. "The winners of the 2008 Top 15 continue to raise the bar for the industry with significant advancements in both functionality and connectibility. NetSuite is a leader in the CRM / ERP/ Ecommerce industry."

The Top 15 selections are featured in ISM's 16th edition of The Guide to CRM Automation and in a Top 15 CD available at (

About ISM
Founded in 1985, ISM Inc. offers strategic advisor services to organisations planning and implementing Customer Relationship Management (CRM), Contact Centre initiatives and Digital Client initiatives. ISM annually publishes The Guide to CRM Automation and Top 15 CRM and Real Time CRM software reviews. Barton Goldenberg, founder and president of ISM, is the author of CRM in Real Time (published by Information Today) and CRM Automation (published by Prentice Hall) and is a columnist for a number of publications including CRM Magazine. ISM private sector clients include AAA, Amtrak, Delta Faucet, ExxonMobil, IBM, Lucent Technologies, McGraw-Hill, Nike, NYSE, PepsiCo, Roche, T. Rowe Price, United Way and Xerox; ISM's government clients include the Department of Defense and the US Postal Service.

About NetSuite
NetSuite Inc. is a leading vendor of on-demand, integrated business management software suites for small and midsized businesses. NetSuite enables companies to manage core business operations in a single system, which includes Accounting / Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Ecommerce. NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into up-to-date, role-specific business information.

NOTE: NetSuite and the NetSuite logo are registered service-marks of NetSuite, Inc. Other marks are the property of their respective owners.