SuiteSuccess Retail Companies

Engineering Lifelong Customer Success

SuiteSuccess for Retail Companies

With tens of thousands of successful implementations, NetSuite has a deep understanding of retail businesses and the many challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focusing on four key areas:

Continuous Customer Lifecycle Engagement

Leverage our deep understanding of retail businesses across all sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

Leading Practices in Retail

With SuiteSuccess, you don’t just get software, you get the benefit of NetSuite’s experience in the industry. We deliver complete solutions and practices that will take your business to the next level.

Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of retail deployments.

Business Intelligence

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of people in similar roles in retail.

Get all the details in our “SuiteSuccess for Retail” solution brief

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“NetSuite is a platform that enables radical changes for organisations. If we didn’t have a good handle on operations with NetSuite, our exponential growth couldn’t happen.” DYLAN’S CANDY BAR

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A Single View Of The Truth

A single view of customers, orders, items and inventory. From our experience in the sector, we know just how difficult it is to sell anything without it. Getting a retail business on a real-time platform so all channels are operating from a united base is the critical foundation. NetSuite has seen customers improve gross margins 2-5%.


Add ecommerce or other omnichannel capabilities to enhance and provide a greater customer experience. This phase is critical as increasingly buyers move online, according to the latest research, 30% of buyers complete at least ½ of their purchases online.


An email marketing solution that’s integrated with your entire system, enabling you to engage people through your website and social media. We’ll work with you to re-tune your loyalty program and take it to the next level.


Address social branding, opportunities for global expansion and selling through multiple marketplaces, such as:, Amazon Checkout and your own ecommerce store.

Ready on day one

With SuiteSuccess, we deliver pre-defined user dashboards that are specific to your role and developed from our years of experience with businesses just like yours. There’s no waiting to get started. Your business is ready to grow from the start.

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