NetSuite Artificial Intelligence
The NetSuite AI Advantage
NetSuite embeds AI functionality across the suite to better support your business. Embedded AI agents offer solutions to simplify tasks, suggest actions and uncover business insights, allowing for better, informed decisions.
Here’s how NetSuite’s embedded AI systems offer meaningful AI-driven solutions for organisations:
Unified data
NetSuite is engineered to be a truly unified system, connecting all business functions and creating a single data source. This centralised data provides real-time visibility across the entirety of an organisation. NetSuite’s centralised data model lays the foundation for powerful, intuitive AI.
Industry-first focus
AI for business hits different. NetSuite’s embedded AI systems have built-in industry functionality, empowering AI with vertical insights to better understand how specific businesses operate. This is AI built with an industry lens, primed to stay ahead of the competition.
Extensible platform
Every industry (and business within an industry) is different, and NetSuite’s industry-focused platform is built with this in mind, by unifying your processes, integrations, data and customer touchpoints for enhanced operations.
The NetSuite platform is built to be open and flexible, which means, although we’ve embedded AI across the suite, customers can build their AI solutions on top of NetSuite’s capabilities if they so choose. NetSuite AI works within your established workflows, using custom objects and analytics tailored for your business needs.
AI-optimised experience
AI has fundamentally changed the way we interact with computers and user interfaces are changing too. NetSuite is leading the charge with our dynamic, intuitive AI embedded experience that adapts to your business goals as it learns them.
AI ecosystem
NetSuite’s AI is powered by a connected ecosystem of NetSuite ERP, NetSuite EPM and NetSuite Analytics Warehouse (NSAW). Together, these solutions unify operational data, financial planning and advanced analytics into a single intelligent system.
This ecosystem enables AI to work across the full business lifecycle — from transaction processing to analysis, forecasting and strategic decision-making — without data silos. By combining ERP, EPM and NSAW, organisations benefit from more accurate insights, faster planning cycles and the ability to act on intelligence in real time.
AI Assistant Capabilities: Helping Your Business Accomplish More
NetSuite AI uses data and automation capabilities to handle repetitive tasks, which helps increase accuracy, speed up work, and free up employees to focus on higher level tasks. NetSuite AI-powered assistant features include the following:
NetSuite EPM
NetSuite Enterprise Performance Management (EPM) brings AI assistance to financial planning and performance management by helping automate planning processes, improve forecast accuracy and reduce manual effort. Intelligent Performance Management (IPM) insights generate AI-driven narratives and explanations that help finance teams quickly understand variances, trends and anomalies.
NetSuite Analytics Warehouse
NetSuite Analytics Warehouse (NSAW) uses AI to help users uncover patterns, correlations and anomalies across large datasets, making data exploration and analysis faster and more intuitive.
NSAW also includes AI agents powered by retrieval-augmented generation (RAG) capabilities, enabling users to interact with data through natural language queries and contextual responses.
AI Anomaly Detection
AI Anomaly Detection continually scans live traffic and correlates findings with past transactions to spot potential problems as they occur, the system then fixes problems before they cause harm.
Content Generation
NetSuite Text Enhance uses generative AI to automate the creation and refinement of content such as sales emails, purchase orders and product descriptions. Teams can configure the format, tone and creativity of generative AI responses with NetSuite Prompt Studio.
AI Connector Service
NetSuite AI Connector Service is for customers who want to easily connect external AI systems to NetSuite. NetSuite provides support for bring-your-own-assistant and an extensible, protocol-agnostic design, meaning businesses aren’t tied to a single AI provider.
NetSuite Text Enhance enables us to provide a better experience for our team and ultimately, our clients. For example, Text Enhance helps our clients efficiently generate compelling item descriptions and job descriptions. It has already proven to be a huge time-saver for our team, and we look forward to benefiting further from the expanded capabilities.
AI Advisor Capabilities Deliver Expert Analysis and Insights
As an AI advisor, NetSuite AI supports more informed decision-making, helping to guide leaders improve business outcomes. Some of NetSuite’s products with AI-powered advisor capabilities include the following:
Planning and Budgeting
NetSuite Planning and Budgeting improves large dataset predictions about future performance and the impact on your company with AI-based analysis that identifies patterns, trends and anomalies. The Intelligent Performance Management (IPM) Insights feature delivers detailed AI-generate narrative and commentary to teams, too.
Business Intelligence
The embedded AI agents in NetSuite Analytics Warehouse pull insights from various sources of data to help employees unearth patterns, opportunities and relationships; identify key drivers of revenue growth; utilise GenAI-created chart summaries to explain key findings. AI helps organisations identify key business drivers, trends and opportunities across multiple data sources.
NetSuite EPM
Within NetSuite Enterprise Performance Management (EPM) AI helps finance teams better understand financial performance through predictive insights and AI-generated explanations. IPM Insights surfaces trends, variances and anomalies in financial data to support faster, more informed decision-making.
AI capabilities within NSAR also help improve reconciliation accuracy and efficiency during the financial close process.
Forward Thinking Forecasts
NetSuite Planning and Budgeting predictive forecast explanations boost finance teams' productivity. They improve business understanding, help finance teams increase accuracy and confidence, and gives teams the insights needed to act quickly.
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Data Sheets
Access specifications, features and benefits of NetSuite’s AI-powered solutions.
- NetSuite Prompt Studio(opens in a new tab)
- NetSuite SuiteScript GenAI API(opens in a new tab)
- NetSuite Text Enhance (opens in a new tab)
- NetSuite Intelligent Item Recommendations(opens in a new tab)
- NetSuite Analytics Warehouse(opens in a new tab)
- NetSuite Planning and Budgeting(opens in a new tab)
- NetSuite Close Management and Consolidation (opens in a new tab)
- NetSuite Narrative Reporting (opens in a new tab)
Product Demos
See NetSuite AI capabilities in action.
Webinars
Watch these on-demand webinars to see how our AI capabilities can help you.
Guides & Blogs
Go deep into topics around NetSuite AI capabilities.
- Smart Growth: How Your Business Benefits from NetSuite and AI (Guide)(opens in new tab)
- NetSuite 2024.1 Brings AI to Life with Text Enhance, Bill Capture, and More (Blog)
- The Future of Enterprises and Their Applications (InfoBrief)(opens in new tab)
- 8 Ways to Drive Business Resilience and Growth With AI-Powered Analytics (Ebook)(opens in new tab)
Essential Learning
Learn more about what AI means for your business and how you can stay on the cutting edge.
Customer Stories
Success stories and case studies