NetSuite Next
Introduce your business to the power of AI
NetSuite Next’s AI capabilities help your business work smarter, not harder. Trustworthy, adaptive, collaborative, insightful and intuitive by design, NetSuite Next has AI’s powerful and practical capabilities natively built in, ensuring your organisation achieves outcomes faster, more intuitively and with greater confidence than ever before. Complex and repetitive tasks are handled with ease with embedded conversational intelligence, natural language search and agentic workflows. The real positive? Making the switch to NetSuite Next is as easy as flicking a button. No customisations need to be disrupted or data migrated.
NetSuite as you know it, but more intuitive, smarter and collaborative
Naturally search and navigate
Ask Oracle sits at the heart of NetSuite Next. The natural language assistant enables users to use their own words – in plain English – to search, navigate, analyse and act across the entire NetSuite dataset. Ask Oracle returns context-aware answers, charts, interactive content and step-by-step reasoning that explains how and why a conclusion was reached.
Collaborate with NetSuite without hunting through menus or reports. Whenever you need it, Ask Oracle is available and ready to assist you. Type your request, and the actions and insights you need will appear.
Work with agents
Start an agent-led workflow in Ask Oracle, or let agents run quietly in the background. Track and monitor the agent’s progress in real time. You can interact with the agent as you go by comparing options, weighing trade-offs and confirming decisions. Agents will reason, analyse and recommend; but you remain in control. This enables genuine collaboration that moves beyond answers to clear, auditable outcomes.
Strategise in interactive workspaces
Canvases are shared spaces where information and intelligence come together, painting the bigger picture for all to see. With NetSuite Next, teams can build narrative summaries, detailed analyses, comparisons, plans and visualisations on one canvas. You can work alongside AI, refine the content and add your own expertise. When ready, share the canvas with colleagues for review or approval across functions and locations.
An intuitive and engaging user interface
The NetSuite Next interface, built on the award-winning Oracle Redwood Design System, prioritises speed and clarity. Lists and forms feature smart filters, improved search, infinite scrolling and a consistent layout. Processing transactions becomes faster and more natural. Reports are easier to read, interpret and act on, with clean presentation and clear drill paths that help decision-makers move quickly.
The power of the platform
Scale and performance
Delivered on Oracle Cloud Infrastructure (OCI), NetSuite Next benefits from enterprise-grade performance, scalability, security and resilience. You can draw on Oracle’s latest AI innovations while meeting demanding workloads. We have a re-engineered our core services and how the system runs, meaning faster and increased responsiveness. That speed matters for AI. The richer and more interactive the exchange, the more vital real-time response becomes – so AI remains fluid, natural and aligned to the pace of the business.
Transparency, confidence and control
For AI to deliver value in the enterprise, it must be dependable and open. Ask Oracle is designed with clarity from the start. By showing you the data that informs a response, lets you verify when an answer is correct, and helps you redirect when it is not. You remain in charge and can trust the outcomes. By trusting the system to act in your favour, each agent follows your existing roles, permissions and approval policies. Actions, visibility and decisions are limited to the boundaries you define.
Extensible and customisable
For over 20 years, the SuiteCloud Platform has powered how NetSuite is extended, and the addition of AI has raised the bar and reshaped that approach. AI offers so much more than adjusting forms or workflows, it raises the bar and reshapes the approach. It is about creating agents, linking to external AI assistants and coordinating intelligent end-to-end processes. With a new set of AI tools, developers, partners and administrators can shape NetSuite Next to their needs and deliver advanced, AI-led experiences.
Built for growth. Built for AI. Built for the future.
NetSuite Next works with your existing controls and data, within a single source of truth, utilising the strengths of an auditable and explainable AI that delivers an experience that is designed around what your business needs and how it works. AI puts in the groundwork, enabling teams to make practical and powerful decisions with confidence.
Insightful
Discover business patterns and trends and identify opportunities and risks before they’re even a possibility in your mind. Support UK leadership teams with newly surfaced insights with clear audit trail links.
Collaborative
NetSuite Next communicates in natural language, offering results that can be used immediately. Share securely with colleagues across departments and time zones.
Adaptive
Whether you work in finances, sales, operations or any other part of the business, this fits into the way you’re already operating. Align with local processes, including HMRC-ready reporting and VAT handling.
Trustworthy
Consolidate operations into a single database, safe in the knowledge NetSuite Next is governed by the same policies, permissions and roles you rely on today. Support robust governance with UK GDPR and ICO guidance in mind, plus alignment with ISO 27001 practices.
Intuitive
Our AI capability is modern and fluid, which is why the addition will feel like a natural extension of your processes. Onboard teams quickly with clear language and familiar UK conventions.