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NetSuite Adds Integration to Shopify and ShipStation for UK Customers

NetSuite Connector helps drive operational efficiencies by improving inventory visibility, streamlining order processing and fulfillment, and simplifying accounting


To help UK organisations better manage sales and distribution channels, Oracle NetSuite today announced the launch of NetSuite Connector. NetSuite Connector for Shopify, Shopify POS, and ShipStation helps keep vital information centralised and aims to eliminate manual data entry, costly errors, and delays by automating the near real-time transfer of data between applications.

“One of the biggest challenges of managing multiple sales and distribution channels is maintaining a single source of truth when data moves between ecommerce storefronts, point of sale systems, third-party logistics, and an ERP system,” said Evan Goldberg, founder and EVP, Oracle NetSuite. “NetSuite Connector helps address this challenge by giving customers a consolidated view across their essential operational data. By synchronising with Shopify, Shopify POS, and ShipStation, customers can improve inventory visibility, streamline order processing and fulfillment, and drive accounting efficiencies.”

NetSuite Connector allows UK customers to set up data mapping between NetSuite and Shopify ecommerce storefronts, point of sale systems, and third-party logistics (3PL) provider ShipStation. By automating the transfer of data, NetSuite helps organisations keep information centralised, eliminate manual data entry, and increase customer satisfaction by accurately tracking inventory and streamlining order processing and fulfillment. With this information flowing through NetSuite, finance teams can simplify and accelerate the process of recording transactions, managing payables and receivables, collecting taxes, and closing the books.

NetSuite Connector for Shopify and Shopify POS

Helps organisations ensure accurate inventory, reduce order processing time, and quickly handle refunds and order cancellations by managing and automatically adding, updating, or removing information across NetSuite, Shopify, and Shopify POS. This includes:

  • Product Information: Helps organisations manage stock by synchronising product information from NetSuite into Shopify, including prices, quantities, product names, descriptions, size, colour, weights, dimensions, and pictures.
  • Order Management: Helps organisations manage transactions by synchronising orders from Shopify into NetSuite, including customer records, addresses, items, prices, taxes, and discounts.
  • Order Fulfillment: Helps organisations efficiently manage orders by ensuring that once items are fulfilled in NetSuite, the shipping data is synchronised between NetSuite and Shopify, including carriers, shipping methods, and tracking.
  • Returns Management: Helps organisations manage the returns process by ensuring refunds are synchronised between Shopify and NetSuite. The refund sync includes items, prices, taxes, and discounts.

NetSuite Connector for ShipStation

Helps organisations achieve fast and efficient shipping by providing full round-trip order fulfillment processing. To accelerate delivery, organisations can manage partial fulfillments and multiple packages. This includes:

  • 3PL Order Sync: Helps organisations manage inventory and track transactions by synchronising orders between NetSuite and ShipStation.
  • 3PL Fulfillment Sync: Helps organisations improve order fulfillment by ensuring that once items are fulfilled in ShipStation, fulfillment data is synchronised between ShipStation and NetSuite.

“ERP is the secret to the most successful ecommerce brands, which means you want your data to flow through your ERP system as easily as possible,” said Ritu Khanna, VP of global partnerships, Shopify. “NetSuite Connector for Shopify brings together critical business data like financials and inventory into one centralised place, so that merchants can optimise operations and run processes more smoothly as complexity increases. This is something we've seen high demand for from our merchants, and now they can access the best in ERP and the best in commerce connected in one place.”

Customer Success with NetSuite Connector

“With NetSuite Connector, our multi-channel order management processes are automated across multiple websites,” said Ross Millar, systems and operations manager, 2Pure Limited. “With Shopify as our online storefronts, we can fulfill orders in NetSuite and update the customer by posting the shipping details to the web store orders. We’ve simplified the order process, improved accuracy, reduced order processing time, and are able to better handle customer requests.”

NetSuite intends to provide integration with other leading ecommerce, logistics, and point of sale providers at a later date.

Contact Info
Samuel Jamieson
PR Manager, EMEA
+44 (0)7468 752231

About Oracle NetSuite

For more than 20 years, Oracle NetSuite has helped organisations grow, scale and adapt to change. NetSuite provides an integrated system that includes financials / Enterprise Resource Planning (ERP), inventory management, HR, professional services automation and omnichannel commerce, used by more than customers in countries and dependent territories.

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